Night Audit Supervisor

Night Audit Supervisor

The Night Audit Supervisor oversees the nightly operations of the Front Office and Night Audit staffs. Act as contact person for guest and other hotel departments during "graveyard" shift. Responsibilities include supervising the night accounting employees, reconciling and completing all daily front desk agents' work, running Find trial balance to post rooms and close day, running accounts receivable reports, providing next day reports for Front Office, Housekeeping, Sales, and Executive Office as required, investigating all service and safety issues reported during the shift to find their cause and give recommendations to avoid repeated issues, initiating investigations, writing and supervising the creation of incident reports, monitoring investigations to their timely conclusion, ensuring appropriate follow up with guests and visitors, documenting all contacts, checking guests in and/or out, operating/handling telephone lines, escorting incoming guests to their rooms when feasible, carrying out any reasonable request by Management that is capable of being performed, and possessing supervisory skills and abilities. Ability to make decisions based on set policies and procedures, oral and written communications skills, and good telephone etiquette are also required.

Here are some reasons our associates like working for us: We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.