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New Business Intake Coordinator- Chatanooga

Direct Counsel

Company : Direct Counsel

Location : Chattanooga, TN

Posted Date : 7 October 2025

Job Type : Other

Category : Community & Social Service

Occupation : Intake Coordinator

Job Details

A national law firm is seeking a New Business Intake Coordinator. The ideal candidate will beresponsible for Maintaining Daily Workflow, Running Conflict Checks, Making Client Matter adjustments, and Assigning Client Matter Numbers for the Firm. As a NBI Coordinator, you are required to maintain a high level of accuracy and confidentiality at all times.
CORE RESPONSIBILITIES

  • Complete detailed Conflict of Interest Report including necessary internet searches
  • Consult the NBI Reference Manual for proper procedures and information
  • Assign Client Matter numbers
  • Notify Attorneys of Issues for Matter Opening Process
  • Assign Affiliations for all Client Matters
  • Maintain all Client Matter Modifications
  • Process Dunn and Bradstreet reports (DNBi)/Hoover
  • Maintain system integrity and data base clean up
  • Complete Exiting Attorney Reports and requests for attorney to close Client/files
  • Process all Client Matter Re-Openings (re-run conflict report and communicate new issues to appropriate attorney. This process will involve waiting for approval before re-opening)
  • Maintain client and employee confidences; protect operations by safeguarding confidential information
  • Take initiative to train and mentor new NBI hires, staff and attorneys on NBI policies and procedures
  • Work efficiently and prioritize tasks in a fast-paced environment
Experience and Education
  • 2 years NBI/Conflicts experience.
  • Prior legal industry new business intake/conflicts experience preferred.
  • Preferred: Bachelor's degree or combination of education and experience
SKILLS & ABILITIES
  • Proficient in MS Office applications;
  • Proficient in computerized Conflicts/Workflow software;
  • Excellent analytical and research skills;
  • Ability to compile, review, determine and communicate conflicts issues based on a variety of information;
  • Good judgment in determining when assistance is needed in communicating with attorneys and legal assistants on varied issues involving conflicts and maintaining client files.
Salary and Benefits:
  • Salary: $55k/yr -$80k/yr depending on experience
  • Benefits: Comprehensive Benefits
  • Available for remote work with office visits for business needs

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