National Training Manager, Eye Care

Job Title

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio.

Job Description

Main training responsibility will be focused on the ocular surface and anterior segment, with a sub-focus on a secondary section of the eye. The clinical training includes but is not limited to training for: representatives on the sales team, DMs, MSLs, National Accounts, and Marketing.

Demonstrates direct and open communication within Training & Development and with all stakeholders resulting in positive relationships and mutual understanding and agreement.

Responsible for providing specific verbal performance feedback to training participants resulting in them being aware of strengths and weaknesses including a plan for improved performance and to provide guest trainers one-to-one coaching including performance feedback and to provide them a meaningful role in the class. This includes both clinical information and wet lab expertise.

Demonstrates the ability to effectively address coaching challenges for in class participants behavioral, over-achievers, low performers so that the entire class is able to benefit, progress and learn.

Contributes to stakeholder strategic imperatives and strategy (i.e. IBT Meetings, etc.)

Manages multiple brands, marketing teams, and field leaders (division portfolio has 4 products):

• Requires proficient knowledge across multiple brands
• Requires asset management across all brands
• Requires tailored training to align with the brand priorities for each product
• Requires cross functional collaboration and alignment across multiple brand teams and leaders
• Requires content creation with several marketing teams for NM, RDDM, POAs, etc.

Partner with Associate Director, Sales Training, Eye Care to create and deliver training materials/programs that address identified field/customer needs, support key marketing initiatives, enhance product knowledge, improve overall selling skills, and support the ongoing development needs of the sales team.

You Will:

• Align all training with the strategic imperatives of the marketing leads
• Learn and oversee the AOP, ALC, as well as the Franchise Annual Training Plan, making sure that it is current and accurate.
• Participate, and at times lead, the design, development, and implementation of training programs
• Partner with marketing teams and agencies to ensure training content is accurate and up to date for all training needs.
• Participate, and at times lead, discussions with key stakeholders in the Medical/Legal/Regulatory/Compliance process to ensure all relevant materials are approved.
• Facilitate of all corporately run training classes.
• Manage content and learning continuum within Digital Learning Platforms.
• Partner with training coordinator/admin to ensure programs are effectively managed.
• Partner with training, sales leadership, Medical/Legal/Regulatory/Compliance, and other departments, as needed, to create and implement specific training material.
• Continuously assess training and development needs of the salesforce and coordinate training resources to address these needs to ensure the long-term development of the Eye Care team.
• Draws from field sales knowledge and develops and nourishes relationships with field sales to provide sales training and marketing leadership with a clear understanding of field needs to support product positioning, address competitive promotional efforts, and to assess the success of the various communication tools.

Qualifications

• Bachelor's degree required
• Minimum of 5 years pharmaceutical sales or directly related experience
• Preferred clinical disease state experience
• Experience with successful project development, management, execution, and multitasking
• Experience in facilitating impactful group conversations
• Time management, project management, prioritization, and organizational skills
• Business acumen, analytics assessment, and critical thinking
• Ability to manage and prioritize a diverse mix of responsibilities, execute plans, and communicate project updates to internal stakeholders
• Proactively identify opportunities, and resolutions and act on resolutions
• Interpersonal skills to establish positive and productive team and cross-functional peer relationships
• Ability to build ongoing and highly credible relationships with field sales and corporate colleagues
• Ability to develop key strategies and execute
• Approximately 20% travel including company meetings, new hire and advanced training as well as development meetings and exposure to home office collaboration.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.
• This job is eligible to participate in our long-term incentive programs

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit Equal Employment Opportunity Employer

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: Reasonable Accommodations