Mitigation Estimator and Office Job File Coordinator

SERVPRO - Bartow/Lakeland Highlands Construction Estimator

Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Mitigation Estimator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

1. Customer Satisfaction

   • Establish customer relationship for mitigation services
   • Educate customer on the process
   • Ensure that estimates meet client requirements.

2. Project Initiation

   • Analyze labor, material, and time requirements for a project
   • Create an accurate sketch and initial scope of work for projects.
   • Deliver a consistent and well-defined initial estimate.
   • Recognize project constraints and/or needed upgrades
   • Work with Operations Manager to price bid items, if needed.

3. Project Planning

   • Identify and document finalized project scope of work.
   • Work with outside resources as necessary to complete accurate estimate (i.e IAQA Inspectors, HVAC Contractors, etc.)
   • Assemble accurate and well-organized estimates.
   • Deliver and Communicate estimate to Operations Manager.

Necessary Experience and Skill Set

• 2 years previous estimating and/or insurance adjusting experience
• Superb customer service track record
• Effective written and oral communication
• Advanced math skills
• Proficient use of Xactimate estimating software
• Critical thinking and problem-solving skills
• Team Player
• Must have good driving record

Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and jobsites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working 7:30 a.m.4:00 p.m., MondayFriday, 40 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

Pay Rate

Based on experience, with possibility of bonus pay and increases based on merit.

SERVPRO - Bartow/Lakeland Highlands is an EOE M/F/D/V employer

Each SERVPRO Franchise is Independently Owned and Operated. Revised 07/20