Millwork Sales Specialist – Doors & Windows

Overview

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Position Title: Millwork Sales Specialist - Doors & Windows

Company Name: Andersen Drive Building Supply (Rafael Lumber)

Pay Range: $60,000-$80,000 per year

Employment Type: Full-Time

Industry: Lumber and Building Supply Retail Store (Residential, Commercial)

Location: San Rafael, CA

Job Overview

Rafael Lumber is seeking a knowledgeable and motivated Millwork Sales Specialist - Doors & Windows to join our Sales & Client Relations team. If you have experience helping contractors and homeowners choose the right door and window solutions—and love working in a fast-paced retail and contractor sales environment—this is your chance to thrive in a key role at Marin County's most complete building supply company.

Operating from our Andersen Drive location since 1983, Rafael Lumber has built a trusted name as the go-to destination for general building supplies in San Rafael and the surrounding area. We pride ourselves on outstanding customer service, a collaborative work culture, and a strong foundation in the building materials industry. Employees here benefit from training, advancement opportunities, and a team-first culture.

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Key Responsibilities

• Assist customers in selecting the right doors and windows for their specific job applications.
• Prepare and follow up on quotes, estimates, and special orders.
• Process door and window sales through the POS system accurately and efficiently.
• Coordinate with the receiving department to ensure proper fulfillment and pickup of orders.
• Handle order discrepancies, resolve issues, and facilitate returns when needed.
• Maintain customer relationships through clear communication and reliable service.
• Meet with vendor reps to stay current on product offerings and solutions.
• Organize, label, and maintain the door/window warehouse area.
• Participate in regular sales meetings and training sessions.
• Perform filing, inventory tracking, and other administrative tasks as assigned.

Qualifications

• Minimum 3 years of experience in door and window sales, preferably in a retail or contractor supply environment.
• Strong knowledge of residential and/or commercial door and window products.
• Excellent verbal communication and customer service skills.
• Ability to work independently, stay organized, and manage multiple customer interactions simultaneously.
• Self-motivated, with a professional demeanor and attention to detail.
• Experience in the construction or building materials industry is a plus.
• Basic computer skills (POS systems, email, quoting tools).

Benefits

• Competitive base salary: $60,000-$80,000 per year
• Christmas Bonus (after one year)
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life and Disability Insurance Options
• Retirement Savings Program (401k)
• Paid Time Off (Vacation, Sick Days, Holidays)
• Paid Training and Industry Certifications
• Uniforms and Safety Equipment Provided
• Bi-weekly pay cycle

Schedule

• Full-Time: Monday - Friday
• Weekend hours may be required based on customer demand

Work Location

• Onsite at Andersen Drive Building Supply - San Rafael, CA

Equal Employment Opportunity

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Background Check Disclosure: A background check will be completed as part of the onboarding process, in compliance with applicable laws.