Mgr Nurse Home Care

Nurse Manager Of Home Care Program

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

The nurse manager of the home care program is a registered professional nurse who provides leadership and management of the home care unit through the effective use of home health knowledge and home care nursing skills to create a center of excellence that promotes the mission and vision of WellStar Home Health. The nurse manager is responsible for the delivery of interdisciplinary care by the professional and non-professional staff in the home setting. The Manager oversees the episode of care, coordinating team members, and maintaining quality of care as well as acting as a communication resource between the agency, staff, physicians and other entities. The Manager is responsible for effective utilization of services in a fiscally responsible manner. The nurse manager is the standard bearer of his/her unit and supports the RN Case Managers to hold the LPNs accountable/responsible for the quality outcomes, allocation of resources (both human and material) and adherence to all state, federal and accreditation requirements. He/She fosters an environment of trust by open communication, promoting teamwork, inclusion and respect. The nurse manager Role specific competencies, responsibilities, roles and functions are based on the Professional Practice Model, 5-Star Nursing. It is expected that all RN Clinical Nurses are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.

Core Responsibilities and Essential Functions:

People

• Supervise direct reports and ensure productivity management expectations are met
• Interview and evaluate applicants for open positions within area of responsibility
• Responsible for employee engagement, department retention, and turnover
• Perform on-site visits with field clinicians, ensure training and development of staff is complete
• Complete mid-year and yearly evaluations on direct reports
• Work with HR and Director provide corrective actions and resolve complex issues timely
• Manage Employee HR information through Success Factors
• Maintains clinical knowledge and skills by keeping current of trends, procedures and techniques
• Review daily active patients to ensure all patients were scheduled and notes complete
• Work in conjunction with the QA team to ensure accurate and timely SOCs and recerts
• Conference with project assistant daily to ensure productivity is being met, visits and SOCs are scheduled, new patients have visits
• Accountable for compliance with regulatory and/or accreditation standards as appropriate
• Develop and conduct weekly team conferences to provide clinical education and patient review
• Review all written POCs, review and process all PIOs & LPN orders, obtain orders from MDs
• Ensure patient satisfaction and clinical outcomes through HHCAHPS reports
• Serve on Committees as assigned
• Review all new admissions to ensure appropriate referrals with needed supplies and orders

Customer Service

• Serves as a communication resource between Wellstar Home Health, patients, physicians, and other entities
• Ensures effective communication with other Wellstar departments and team members
• Serves as resource to perform any service recovery as necessary

Financial

• Works in conjunction with the scheduling team to ensure continuity of care and established productivity expectations are being met
• Monitors the volume of patients daily to determine productivity management and the need for additional resources
• Ensure Discharges are completed timely
• Works with the Home Health Director to ensure cost control initiatives are being met
• Review Drop ship supplies to ensure cost savings and appropriateness

Successful Growth

• Works in conjunction with Home Health Director and Executive Director regarding strategic planning and process improvement
• Support the Home Health targeted growth budget
• Recommends and implements any new programs or services for department
• Performs other duties as assigned

Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

Graduate of an accredited school of nursing

Bachelor's Degree

Required Minimum License(s) and Certification(s):

• BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor
• RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
• GADL - Georgia Driver's License or VSDL - Valid State Driver's License
• PVI - Private Vehicle insurance

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 1 year in the medical or surgical (nursing), clinical setting required and minimum 1 year of successful supervisory/management and homecare experience required

Required Minimum Skills:

Should possess excellent verbal and written communication skills and relationship building; a knowledge of the health care environment; leadership that includes such skills as successfully implementing and managing a change process ability to use systems thinking- and inspire, coach others to be successful; model the way for professional practice; professionalism and teamwork/collaboration for self/department/medical staff; and possess necessary business skills to manage human and material resources. Must be a continuous learner who understands health care financing; strategy and operations for running a business unit(s); and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making; manage the design and delivery of care that is based on evidence and focused on quality and safety. Knowledge of risk management and various accreditation/regulations/licensing requirements assuring that these are upheld while advancing industry standards through the achievement of goals by effective management and measurement of outcomes.

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