MGH Unit Coordinator | Cardiac Arrhythmia Stepdown

Overview

The General Hospital Corporation – Mass General Brigham seeks a Medical Administrator for a Unit Coordinator position with evening availability and rotational weekend and holiday coverage. This role supports Cardiac Arrhythmia Stepdown, a 36-bed adult unit providing intermediate care for cardiac monitoring and related conditions. Patients are admitted via the Emergency Department, ICU/CCU, procedural areas, or transferred from other hospitals.

Schedule

• 3:00 PM – 11:30 PM, four 8-hour shifts per week
• Rotating weekends and scheduled holidays

Position Focus

This role provides administrative support to unit-based and hospital-wide clinicians and staff, acting as the liaison between patients, visitors, and the clinical team. Expected to organize priorities, complete tasks on time, and manage confidential patient information. Partners with nursing to coordinate day-to-day patient flow and supports communication regarding admissions, discharges, and transfers. Delivers outstanding service for every customer interaction. Duties may vary by department.

This position does not require direct patient care.

Essential Functions

• Perform clerical duties to assist in the general administration of the floor or unit.
• Greet and interact with patients, families, visitors, and co-workers in person and via professional communication tools.
• Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit.
• Schedule consultations, tests, procedures, and patient transport to other departments.
• Enter accurate and timely information into the electronic medical record about admissions, discharges, and transfers to facilitate patient throughput.
• Coordinate with ancillary departments to obtain equipment, services, and supplies; track status and location; assist with repairs as needed.
• Assist manager with payroll duties, staff scheduling, or supervision of unit secretaries; duties may vary by department.

Qualifications

Education
High School Diploma or equivalent required; Associate’s Degree in a related field preferred. Experience in lieu of a degree: No.

Licenses and Credentials
Certified Health Unit Coordinator (NAHUC) preferred.

Experience
Administrative support experience: 2–3 years required.

Knowledge, Skills, and Abilities
Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing); MS Office; proofreading and editing; phone system use; time management for self and others; strong verbal and written communication; interpersonal skills; familiarity with medical terminology.

Additional Job Details

Remote Type: Onsite

Work Location: 267 Charles Street

Scheduled Weekly Hours: 32

Employee Type: Regular

Work Shift: Evening (United States of America)

Pay Range: $18.22 - $26.06/Hourly

Grade: 3

Mass General Brigham offers competitive pay and comprehensive benefits, including differentials, bonuses, and career development opportunities. The organization is an Equal Opportunity Employer. Reasonable accommodation is available for applicants with disabilities during the application and interview process.