Merchandiser Mandate Retail Service Lead

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Full‑time, Location: Sarasota, Florida, 34233. Ref #: 63161

Description and Requirements

The Merchandiser Mandate Retail Service Lead is responsible for representing Acosta, our clients, and our customers by effectively leading and performing reset and remodel work including, but not limited to, the proper implementation of plan‑ograms, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self‑starter, quick learner, has a strong attention to detail, and works well in a team or independent situation. They must possess excellent organisational skills, strong communication skills and the ability to build relationships with business partners.

What will you do?

• Serve as a team lead in the organisation and execution of reset. Effectively partner with store personnel for the scheduling and communication of reset.
• Read and follow a plan‑ogram to effectively complete reset. Have a working knowledge of merchandising and retail terminology.
• Perform duties such as moving and cleaning shelves, displaying merchandise properly, placing shelf strips and attaching tags properly, checking date codes and plan‑ogram integrity, and processing packouts, restocks and reorders as necessary.
• Partner with store personnel and co‑workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship.
• Report and discuss observations and issues with the immediate Supervisor.
• Effectively and accurately work with web‑based applications to indicate work availability, check schedule for work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities.
• Effectively and accurately prepare, process, submit, and manage documentation related to the assigned reset.
• Perform the job safely by demonstrating full awareness of his/her surroundings. Utilise proper safety techniques and equipment use when necessary. Be proactive in alerting management to any unsafe act or condition to prevent injuries.
• Understand and follow all Acosta policies and standard operating procedures.
• Perform other duties as assigned.

Qualifications

• At least 2 years of Customer Service experience preferred. Prior sales agent, retail and reset responsibility experience preferred.
• Strong demonstration of the following core competencies: Quality Commitment – maintain quality standards that meet and/or exceed expectations; Detail Oriented – ensure work accuracy; Customer Service – provide a level of service to customer concerns; Communication Skills – ability to communicate effectively.
• Comfortable utilizing Technology (i.e. smartphones and handheld devices).
• Must be able to lift and carry up to 60 pounds.
• Must be willing and able to work in cold environmental conditions (i.e. refrigerated and freezer sections of retail stores) for limited periods of time.
• Must be able to operate or learn how to operate a computer, calculator, telephone, and copier. Must be able to stand on a step stool.
• Must possess strong interpersonal, organisational, decision‑making and leadership skills. Must be able to read and communicate effectively with others.
• Must have access to the internet daily. Must be able to work effectively in web‑based applications, email and other basic computer applications.
• Must have a valid driver's license and be able to drive in a car.

This job posting covers the general job duties for this position and does not imply that these are the only tasks required.

Acosta Sales & Marketing is an Equal Opportunity Employer. Acosta utilizes E‑Verify for validating the ability to work in the United States for all job candidates. Premium is an Equal Opportunity Employer and we will accommodate your needs under the Human Rights Code. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance.

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