Medical Office Assistant

Medical Office Assistant

We are seeking a dedicated Medical Office Assistant to join a small family-based practice. This role involves a mix of clinical and administrative duties, including answering phones, scheduling appointments, obtaining prior authorizations, and rooming patients.

Responsibilities

• Answer phones and manage scheduling of appointments.
• Obtain prior authorizations for procedures and treatments.
• Room patients and manage patient flow.
• Address patient messages promptly and accurately.
• Process medication refills and manage same-day requests.
• Ensure all tasks are completed for a single assigned doctor, handling a patient volume of 15-20.
• Enter patient information and data accurately into the system.

Essential Skills

• Excellent customer service skills.
• Proficient in data entry and patient information management.
• Strong communication skills.
• Familiarity with medications and clinical terminology.
• Professional appearance in accordance with policy.

Additional Skills & Qualifications

• CMA/RMA certification is helpful.
• Completion of a Medical Assistant diploma program.
• Experience with EPIC is preferred.

Work Environment

The position offers a schedule from Monday to Friday between 7:45 AM to 6:00 PM. The practice is located in Guilford and is characterized by a friendly and easy-going atmosphere. Although staff currently feels overwhelmed due to being short-staffed, the clinic is supportive and offers a mix of clinical and administrative experiences. The dress code requires a professional appearance as per policy.

Job Type & Location

This is a Contract to Hire position based out of Guilford, Connecticut.

Pay and Benefits

The pay range for this position is $18.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Guilford,CT.

Application Deadline

This position is anticipated to close on Oct 31, 2025.