Medical Equipment Setup, CSR

Job Title

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.

Job Responsibilities

Performs CPAP/RAD setups in a timely and professional manner

• May also perform setup of oxygen equipment and other DME in patients' homes as well
• This includes completion of all required documentation, instructs patient on the safe and proper use of equipment

Cleans rental equipment when returned to the center, in accordance with policies and procedures

• Maintain cleanliness and organization of warehouse/storage area

Monitors CPAP/RAD Compliance report and follows up with non-compliant patients

Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient

Monitors mdINR Compliance report and follows up with non-compliant patients

Manage the center's oximetry process

Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning

Responsible for participating in on-call responsibilities for the center

• The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility

Represents the company through professional personal appearance, patient care activities

May serve as a backup to other employees for vacation, illness, or other periods of absenteeism

Requires use of personal vehicle and a valid driver's license