Medical Director Physician

Job Description:

The Chief Medical Officer, Quaternary Hospital, works in partnership with hospital administrative, physician, and nursing leaders, to help define, establish, and direct clinical care teams, provide medical direction and leadership, and serve as liaison between the medical staff and administration. The Chief Medical Officer ensures extraordinary patient care and experience with optimal caregiver engagement through the fundamentals of care: Safety, Quality, Access, Patient Experience, Engaged Caregivers, and Stewardship. Quaternary Hospitals are defined as services that include high complexity and serve a total of 600,000 Attributed Network Lives. Quaternary hospitals include: Intermountain Medical Center and Primary Children's Hospital. The Chief Medical Officer is an integral part of the hospital executive team, is the physician leader in the hospital, and is responsible for the coordination and function of all aspects of hospital medical affairs. The Chief Medical Officer works collaboratively with all disciplines (e.g., specialty care, community care, clinical programs, shared clinical services, clinically integrated networks). The Chief Medical Officer serves as a hospital-wide champion for medical management and provides leadership oversight and support for the development of a culture of high reliability and the measurement of care by identifying opportunities, building relationships, and executing on strategies to drive the performance and measured improvement of all physicians and advanced practice providers (APP). The Chief Medical Officer performs all needed tasks necessary to provide efficient, high-quality patient care utilizing the Intermountain Operating Model. Along with the hospital executive team. The Chief Medical Officer is responsible for hospital clinical quality, financial and operational performance, achievement of hospital and Board goals, patient experience, community relations, and overall success of the hospital.

Scope

This is a hospital physician leadership role with key organizational relationships across Intermountain Health with a specific focus on leading the clinical performance and continuous improvement of the Quaternary Hospital. This position has a solid line reporting relationship to the Canyons Region President and a partner relationship to the Hospital Administrator. The Chief Medical Officer serves as a member of the Medical Executive Committee and as a non-voting member of all other Medical Staff committees at facility. The Chief Medical Officer maintains a working relationship with the Board and works with the Board on specialized affairs and functions according to the established description of services prescribed by the Chief Medical Officer's contract.

Job Essentials

Safety

Assists in compliance education with appropriate standards required by all governmental and regulatory agencies.

Coordinates appropriate communication and resolution of physician and APP disruptive behavior.

Works collaboratively with Clinical Excellence on safety-related issues.

Champions the standards and principles of Zero Harm.

Quality

Ensures that evidence-based clinical care standards for physicians and APP's are established, communicated, and effectively implemented across the hospital.

Works in tandem with the President of the Medical Staff (or other elected medical staff leader) to ensure appropriate governance of medical staff, compliance with Hospital Bylaws and Rules and Regulations, and Departmental Bylaws.

Helps coordinate appropriate credentialing and privileging of physicians and APP's, working with support staff and Board members.

Holds regular performance reviews with hospital department and division physician leaders.

Responsible for appropriate physician and APP discipline, in coordination with Medical Staff leaders, hospital administrator, and system-level leaders.

Performs and coordinates timely reviews for appropriateness of clinical work and patient experience of care in partnership with hospital medical staff leadership and Clinical Excellence, including Professional Practice Evaluations (FPPE) and peer review.

Teaches, models, and ensures appropriate physician and APP behavior.

Maintains appropriate and accurate documentation and records to ensure compliance with all facility, system, governmental, and applicable JCAHO requirements.

Assists in quality reporting, including educating physicians and APP's about publicly reported measures and appropriate clinical documentation.

Collaborates with Clinical Programs, Clinical Services, Operations Lanes, and Specialty Based Care leaders for strategic and best practice development and implementation.

Supports and drives results for key metrics and initiatives identified through Specialty Based Care.

Patient Experience

Champions and helps drive improvement in patient experience amongst all caregivers.

Presents professional appearance and models the Intermountain Values of integrity, trust, excellence, accountability, and mutual respect.

Access

Participates in hospital strategic direction and initiatives in collaboration with system leaders, including physician and APP recruitment.

Assists in development and maintenance of physician, APP, and other staffing models.

Assists local and system leaders in developing, maintaining, and overseeing appropriate emergency department and hospital call coverage.

Stewardship

Participates in the development of capital and operating budgets for the hospital.

Helps develop and maintain operational, financial, and fundamentals of extraordinary care metrics.

Partners with appropriate Operational Lane leaders and Supply Chain Organization for cost saving initiatives.

Serves as medical staff spokesperson, where appropriate, for the hospital.

Assists local and system leaders in the development and implementation of an emergency preparedness plan.

Participates in various hospital and system goals related to improving health within the community.

Provides specialty specific review and consultation as requested by SelectHealth.

Provides specialty specific consultation as requested by Care Transformation/Information Systems.

Engaged Caregivers

Builds relationships with physician, nursing, and administrative leaders to help achieve the Intermountain Mission.

Acts as a mentor for medical staff leaders and conducts coaching and counseling sessions.

Promotes and helps facilitate caregiver engagement.

Supports and champions hospital and system-wide goals and initiatives which aim to improve physician and APP well-being.

Regular attendance at appropriate hospital and system-wide meetings (e.g., Medical Executive Committee, Administrative Council, Chief Medical Officers Council, Physician Leadership Council, Medical Staff Leadership).

Develops a culture and environment conducive to APP top of license care.

Responsible for new physician and APP hospital orientation in collaboration with system leaders.

Serves as facilitator and communicator between the hospital, Intermountain Board of Trustees, the hospital's governing board, and the medical staff.

Skills

Leadership

Interpersonal Communication

Relationship Building

Strategic Planning

People Management

Continual Improvement Process

Workforce Planning

Health Administration

Medical Staff Training

Health Care