Medical Assistant
Company : UnityPoint Health
Location : Waukee, IA, 50263
Posted Date : 4 November 2025
Job Type : Full Time
Category : Medical Technician
Occupation : Medical Assistant
Job Details
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Area of Interest: Allied Health
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FTE/Hours per pay period: 1.0
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Department: Pediatrics- Waukee- DM
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Shift: 40
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Job ID:
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Overview
nUnityPoint Clinics
nMedical Assistant Trainee
nLakeview Pediatrics
nMonday - Friday, daytime hours
nFull-Time plus Benefits
nThe Pathways MA Trainee is learning to be a Medical Assistant through a recognized Career Pathways Academic Provider.
nIn clinic - 40 hours/week - Paid
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20 hours/week in clinic working on education piece
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20 hours/week in clinic doing clinicals/training
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14 - 16 week program - self paced with assistance from preceptor in the clinic
nWhy UnityPoint Health?
nAt UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
nOur competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
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Expect paid time off, parental leave, 401K matching and an employee recognition program .
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Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
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Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .
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With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
nAnd, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
nFind a fulfilling career and make a difference with UnityPoint Health.
nResponsibilities
nTraining and Expectations
nAttend and participate in classroom (online or in person) and on the job hours (shadowing or clinicals).
nMaintain good standing in all course work.
nFollow all program policies and procedures.
nSign a Pathways Employee Agreement committing to work for UnityPoint Health as a Medical Assistant.
nMaintain all eligibility requirements to participate for the duration of the program.
nClinical Excellence/Patient Care
nAssist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
nDemonstrates competence in the clinical skills necessary to carry out assigned job duties.
nMay be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.
nAdminister ordered medical and/or vaccines.
nSchedule referrals for patients with specialist or outpatient as requested by the provider.
nComplete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-9 coding.
nResponsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
nProvide appropriate and timely documentation in the patient's electronic health record using standardized workflows and processes.
nDevelopment and Patient Education
nAnswer questions and provide teaching to patients and family members.
nThoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
nBe aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site
nDemonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
nBalance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
nPerform other duties as requested.
nQualifications
nHS Diploma or equivalent.
nMust be 18 years of age (or 17 with requirements).
nWrites, reads, comprehends and speaks fluent English.
nMulticultural sensitivity.
nMicrosoft Office – basic computer skills.
nCustomer/patient focused.
nCritical thinking skills using independent judgment in making decisions.
nStrong interpersonal skills.
nStrong verbal and written communication skills.
nAbility to work as a team member.
nAbility to understand and apply guidelines, policies and procedures.
n2 year commitment prior to completing program to avoid repayment of the program
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