Medical Assistant Infectious Diseases

Medical Assistant

As a Medical Assistant at Lutheran Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.

The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff. Essential functions include:

• Assisting providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.
• Preparing and cleaning exam rooms before patient visits and clinical procedures.
• Performing patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
• Reviewing and maintaining daily logs and documentation.
• Supporting administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
• Maintaining an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Monitoring and requisitioning supplies and equipment to ensure appropriate inventory levels and functionality.
• Educating patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
• Performing other duties as assigned.
• Maintaining regular and reliable attendance.
• Complying with all policies and standards.

Qualifications:

• Completion of Medical Assistant program from an accredited school preferred
• 0-1 years of experience in a medical practice setting or completion of externship program required

Knowledge, Skills and Abilities:

• Knowledge of medical office procedures and patient care techniques.
• Basic proficiency in computer applications such as Microsoft Office and medical record systems.
• Strong interpersonal skills with the ability to provide exceptional service to patients and staff.
• Understanding of medical terminology and infection control practices.
• Effective time management, organizational, and multitasking skills.
• Critical thinking abilities to analyze situations and develop appropriate solutions.
• Ability to maintain confidentiality and handle sensitive information.

Licenses and Certifications:

• BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required