Medical Assistant II: Autism Center

Full Time

40 Hours/Week

Monday - Friday, Variable Day Shift 

Onsite 

Summary:

The Medical Assistant II (MAII) plays a key role in delivering high-quality, compassionate care to children and adolescents with autism spectrum disorder (ASD) and related neurodevelopmental differences. This role requires specialized skills in supporting sensory needs, facilitating effective communication, and creating a welcoming environment for patients and families. The MA assists with clinical procedures, documentation, and care coordination while working closely with a multidisciplinary team to ensure each child's visit is as smooth and stress-free as possible.

Responsibilities:

1. Greet and room patients in a calm, supportive manner.

2. Obtain and document vital signs, growth measurements, and relevant medical history using strategies that accommodate sensory sensitivities and communication preferences.

3. Prepare patients for procedures and exams with clear, developmentally appropriate explanations, visual supports, or social stories when applicable.

4. Provide sensory tools or accommodations (e.g., fidget items, dimmed lights) to help patients self-regulate during visits.

5. Support behavioral and emotional needs during care, using de-escalation techniques and collaborating with families to apply known calming strategies.

6. Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients

7. Administer medications, vaccines, and screenings per provider orders, with sensitivity to sensory and behavioral needs.

8. Collects, processes, and submits laboratory specimens in accordance with policy and procedure

9. Accurate and timely documentation of care within EMR, noting preferred communication methods, triggers, and accommodations used during the visit.

10. Performs clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures

11. Performs routine task and general office duties such as faxing, copying, filing, etc. as needed

12. Cleans, stocks, and prepares examination rooms

13. Performs point-of-service activities such as appointment scheduling, visit preparation, co-payment collection and patient tracking as needed

14. Actively participates in departmental process improvement projects

15. Follows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members

16. Other duties assigned

Other information:

Technical Expertise

1. Knowledge of and experience in medical terminology is required.

2. Experience working in healthcare environment is preferred.

3. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.

4. Experience working in electronic medical record (i.e., EPIC) or similar software is preferred.

5. Graduate of an accredited medical assistant program.

6. Demonstrated experience or strong interest in working with children with autism or other developmental disabilities.

7. Excellent communication and interpersonal skills, with the ability to adapt to varied developmental and sensory needs.

Education and Experience

1. Education: High School Diploma or equivalent is required.  

2. Certification:

a. Completion of an approved (valid) Medical Assistant Certificate Program (MA), EMT Program, or Paramedic Program is required

b. Basic Life Support (BLS) training from the American Heart Association is required.

c. Medical Assistant certification preferred.

3. Years of relevant experience: six months of MA experience in a pediatric, developmental, or behavioral health care setting.

4. Years of experience supervising: none

Full Time

FTE: 1.000000