Mechanical Claims Adjuster (On-Site)

We are partnered with one of the leading providers and administrators of F&I products for the auto industry. Our customer is looking for Powertrain Claims Adjusters to join their team.. As an adjuster you will be responsible for adjudication of mechanical repair claims, tire claims and pre-paid maintenance claims. The Claims adjuster will report to the Senior Director of Claims Operations and Field Support and functions as a customer service representative by explaining contract coverage and claim decisions to contract holders. To perform his job successfully, an individual must be a proactive team player with a focus on excellent customer service and customer satisfaction. The positions require the claims adjusters be adept at utilizing a computer database, handling serval ongoing cases simultaneously and seeing a claim filed to completion while offering efficient solutions to the variety of cases that are presented.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Required Skills & Experience
Experience working as a Mechanical Claims adjuster or Service Manager at an Auto shop/ Dealership for 3+ years
Knowledge of automotive components parts and claims terminology
Great Customer service skills
Tech Savvy / Ability to efficiently work in a remote environment
Nice to Have Skills & Experience
Powertrain Experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.