MBA Senior Program Manager, Amazon University Talent Acquisition

MBA Senior Program Manager, Amazon University Talent Acquisition

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Senior Program Manager (PGM):
PGMs at Amazon act as internal consultants, designing and launching process and product improvements for diverse sets of business challenges. PGMs work to find solutions to complex problems within operations, supply chain, demand planning, logistics and innovate on leading edge solutions to manage programs broadly across businesses within Amazon. PGMs are given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions They drive efforts independently and as part of larger project teams, and have a significant impact on the customer experience and the business. PGMs are placed across lines of business at Amazon and work cross functionally. Examples of organizations where PGMs may work include: Amazon Web Services (AWS), Supply Chain, Procurement, Operations, Devices, Prime Video, Global Delivery, Consumer and more.
Key job responsibilities
General responsibilities may include:
• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
• Report on objectives, analyze data and drive improvements that are quantified with metrics
• Write high quality documents with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
• Work with program managers and business leaders to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across projects
A day in the life
• This position will be located at Amazon’s company headquarters in Mexico City, MX. Successful applicants will be expected to relocate to their team location upon starting at Amazon.
• Role and team placement are based on business needs and as Amazon continues to grow and flex, we are looking for candidates who want to own, build and impact the customer experience rather than are tied to a specific role or team.

BASIC QUALIFICATIONS

• MBA or equivalent master’s level program at the time of application with anticipated graduation dates between December 1, 2024 and September 30, 2025.
• 3+ years of full-time industry work experience, which occurred between graduation from your undergraduate program and prior to starting your MBA or master’s program.
• Fluency in English and Spanish

PREFERRED QUALIFICATIONS

• A strong background in program management, general management, operations, supply chain and/or consulting is preferred.
• Curiosity to dig several layers deep into metrics, have an innate desire to understand key drivers and whether they are the correct or best metrics to measure/manage a business or process.
• Demonstrated ability to multitask and manage multiple projects - work prioritization, planning and task delegation.
• Ability to have difficult conversations in a way that leaves everyone still working well together.
• Have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities.
• Exceptional interpersonal and communication (both written and verbal) skills.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.