Master Trainer

Master Trainer Position

The master trainer supports the organization by training and developing new team members through a four-day centralized training program. The program provides new employees with a good foundation and prepares them to work in their home restaurants. The position will further organization goals of increased guest counts and sales through outstanding delivery of training.

Primary Responsibilities

In addition to following the franchisee organization's policies and procedures, principal responsibilities might include, but not be limited to:

• Treat each employee with courtesy and respect as a valued employee
• Prepare learning materials for daily training sessions
• Train new crew members using McDonald's station guides, training checklist, and using our training platform
• Always act as a role model for all employees
• Provide thorough and effective coaching to all employees
• Teach policies and procedures according to McDonald's standard
• Act as a trusted expert on McDonald's policies and procedures
• Support coworkers by helping other trainers with tasks as needed
• Facilitate monthly trainings for Crew Trainers in the organization

Food Safety

• Adhere to all food safety standards
• Educate crew members on food safety standards

Internal Communication

• Provide ongoing feedback to management on crew member performance
• Ask for feedback from crew & managers
• Communicate effectively and professionally with immediate supervisor, advising of any changes or needs

Safety & Security

• Educate crew members on safety and security rules
• Adhere to safety & security rules

Training will be provided

Recommended Experience

• Restaurant background/experience (McDonald's preferred)
• Prior experience as a trainer or similar position
• Knowledge of various teaching methods and approaches
• Basic working knowledge of technology and ability to use online training materials

Desired Characteristics

A successful Master Trainer:

• Has availability Tuesday-Friday (required)
• Is friendly, upbeat, and outgoing
• Has a deep interest in training
• Uses critical thinking skills
• Is an excellent communicator
• Demonstrates patience
• Has attention to detail
• Is a team player

Compensation

Starting range is from $16-$18 per hour, depending upon experience and availability.

Benefits

• Tuition Assistance
• Consistent hours
• Set schedules
• Free Meals During Work Shift
• Paid Time Off
• 30% Discount on Food Purchased at Participating McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.