Marketing and Event Experience Manager

Marketing and Event Experience Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As a Marketing and Event Experience Manager, you'll have the opportunity to provide support, lead planning sessions, collaborate and guide stakeholders on creating experiences and tours at our Innovation Centers. This is a position that requires executive level logistical planning skills, exceptional attention to detail, ensuring accuracy, consistency, and quality in all aspects of work and actively contributes to a constructive and uplifting work environment by exemplifying professionalism and fostering collaboration.

This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule.

Primary Responsibilities:

• This is a critical position within the Innovation Centers Team
• Demonstrated experience in event planning, customer service and support of businesses with multiple business operations segments
• Excellent interpersonal skills both verbally and in writing, executive presence is imperative
• Must be able to promote and ensure client satisfaction via timely and accurate responses, clear communication, and ongoing training
• This position will lead and execute the end-to-end processes surrounding visits and experiences in the Innovation Center:
• Lead planning sessions, guide stakeholders, collaborating with adjacent teams to create meaningful and memorable experiences
• Utilize briefing management platform
• Suggest, plan and manage offsite visit support elements
• Build and maintain relationships with executive team, executive assistants, sales and business leaders, regarding processes and procedures necessary to execute successful visits.
• Manage marketing materials for the Innovation Centers
• Manage Innovation Centers process and procedure documents
• Learn Innovation Centers content library and attend new content training sessions
• Support cross-marketing projects as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• 4+ years prior experience in event planning industry
• 3+ customer service industry experience
• Proficient with Microsoft Office tools
• Ability to work a hybrid schedule, with four days per week onsite at 701 Pennsylvania Ave NW Washington, DC 20004
• Ability to work full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• Ability to work flexible hours
• Success managing events of varying scale and scope
• Experience working with Canva (Design)
• Experience working with a healthcare company

Telecommuting Requirements:

• Reside within commutable distance to the office at 701 Pennsylvania Ave NW Washington, DC 20004
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Ability to collaborate effectively with individuals at all organizational levels, from frontline staff to executive leadership
• Proven track record of driving innovation
• Fast learner with a proactive approach to acquiring new skills and adapting to change
• Cross-collaboration skills
• High attention to detail and commitment to quality
• Ability to manage multiple priorities and meet deadlines in a fast-paced setting

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 - $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.