Market Leader - Tulsa, OK (Market 1012)

Market Leader

The Market Leader leads restaurant operations in a market area to achieve strategic objectives. They guide Operating Partners and ensure that the Whataburger experience is provided to customers and Family Members.

Total Rewards:

• Competitive Weekly Pay
• Uncapped Bonus (incentive) Potential with Monthly and Annual Payouts
• Performance for Pay Program Eligibility to Receive a Pay Increase Once a Year, Based on Performance
• Leadership Development and Career Growth Opportunities
• Company Vehicle
• Healthcare and Life Insurance Benefits
• Paid Time Off - 5 Weeks on Day 1!
• Paid Corporate Holidays
• 401(k) Savings Plan with a Competitive Company Match
• Paid Parental Leave - Subject to meeting eligibility requirements
• Short-Term Disability
• Long-Term Disability
• Scholarship Program - You and Your Dependents are Eligible!
• Whataburger Family Foundation (Hardship Grant Assistance)
• Discounted Meals For You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and Recognition For All You Do
• Retirement Celebration Program

Responsibilities:

• Partners with Operating Partners, Ops Leadership and Support System teams to increase profitability.
• Strategizes, plans, and supports new units and market growth.
• Visits restaurants to ensure Whataburger standard operating procedures are being followed.
• Supports Whataburger mission, works towards its vision, role-models its core values, and champions company initiatives.
• Promotes Whataburger brand.
• Provides timely communication.
• Identifies opportunities and makes well-reasoned decisions even in unpredictable situations.
• Coaches and develops Family Members to build the talent pipeline.

Key Skills:

• Strategic Planning
• Budgeting
• Marketing
• Negotiation
• Coaching
• Talent Development
• Restaurant Operations

Preferred:

• Bachelor's degree or equivalent work experience.
• 9+ years' experience supervising others at various organizational levels (e.g. regional or national level).
• Multi-unit management experience in a quick or full-service restaurant.

Knowledge, Skills, and Abilities:

• Developed interpersonal and relationship building skills, with ability to promote a team environment and work effectively with all levels of employees.
• Successful P&L track record and a proven legacy of developing people.
• Proficiency in restaurant, retail or hospitality operating, back of house, and point of sale systems.
• Intermediate time management and organizational skills.
• Sound general knowledge of working practices, procedures, and techniques.
• Sound ability to communicate, influence and negotiate decisions while motivating staff.
• Ability to prepare and present ideas and recommendations to colleagues, managers and direct reports with ample notice and preparation.
• Proficiency in MS Office Word, Excel, Outlook, Power Point (as applicable).
• Solid professional or theoretical knowledge and functional concepts, practices, and procedures of a particular field of specialization in the execution of assigned duties and responsibilities.
• Intermediate understanding of budgetary concepts and procedures.
• Intermediate understanding of portfolio management: input to output, decision making process, logical sequence of activities, interdependencies between activities/tasks, deliverable prioritization, and timeline.

Professional Certifications:

• Food Safety Certification (may vary based on city, county, and state requirements).
• Food Handler's Certification.

Working Conditions/Travel Requirements:

• Must be able to work the necessary time to satisfactorily fulfill job responsibilities.
• Must be able to report to work timely and as required by operational/business needs.
• Must be able to work a full-time schedule and be able to work all shifts based on operational needs of assigned Market.
• Must be able to travel, both locally and long distances (including air travel), to worksites, meeting sites, and other locations.
• Must possess a valid driver's license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards, and maintain current automobile liability at minimum levels in their state of residence.
• No conflicting business ownership interests.