Manager of Talent Acquisition Operations - Contractor

Manager Of Talent Acquisition Operations - Contractor

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we're building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We've raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

Grow Therapy is hiring a Manager of Talent Acquisition Operations on a 6 month contract basis to manage and enhance the core systems that power our hiring engine. This role will support a remote-friendly Talent team, report directly to the VP of Talent Acquisition, and will lead initiatives that improve processes, tools, and team efficiency across the full recruiting lifecycle. The ideal candidate will be based within a commutable distance to New York City and be able to work out of our NYC Hub on a hybrid basis.

Your responsibilities will include:

• Act as the primary owner of key recruiting technologies (e.g., ATS, CRM, scheduling tools) and manage system optimization.
• Identify opportunities for workflow enhancements, and ensure process adherence from TA and Hiring teams.
• Partner with the TA leaders to build and maintain recruiting dashboards that drive transparency and inform strategic decisions across TA and the business.
• Design and implement scalable processes, programs, and systems (e.g., interviewer training, referral processes, documentation) that improve speed and quality of hire and are in alignment with our values.
• Partner with our Employer Branding Manager to direct and execute branding initiatives focused on attracting and securing top talent.
• Collaborate cross-functionally with Finance, People, and IT to align hiring operations with business goals and headcount plans.
• Provide oversight to our TA coordinators and assist with high priority scheduling needs and high touch candidate experience touchpoints.

You'll be a good fit if:

• You've led recruiting operations or coordination functions and understand how to scale processes in a fast-paced environment.
• You've acted as the system admin and are familiar with maintaining recruitment tools, specifically Greenhouse, Gem, and Modernloop.
• You're fluent in recruiting data and reporting, and can turn insight into action that drives business outcomes.
• You're a project manager by nature: highly organized and process-driven, with a mindset for continuous improvement and automation.
• You're a collaborative partner who thrives at the intersection of people, tools, and strategy and you enjoy balancing day-to-day execution with long-term planning.

If you don't meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

Note: Please upload your resume in PDF format.

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

By submitting your application, you acknowledge and consent to the use of automated tools in our recruitment process. You also understand that your application may be processed by AI systems as part of the screening and selection process. We are committed to ensuring transparency in our hiring practices.