Maintenance Specialist

Maintenance Specialist

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Job Overview

The Maintenance Specialist team member is responsible for performing specialized maintenance duties and projects in the community and around the community grounds as assigned. Responsible for assisting with maintaining a safe, clean and comfortable environment for the residents, guests and team members.

Responsibilities & Qualifications

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service, and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

General Maintenance

• Responsible for completing all maintenance tasks as assigned by supervisor.
• Perform general maintenance duties such as: fixing wall coverings, fixing floor coverings, repairing furniture and fixtures, performing basic plumbing work, performing minor electrical repairs, repairing appliances.
• Assist with painting and refurbishing projects.
• Perform minor building and equipment repairs.
• Conduct routine maintenance on all Sunrise vehicles as assigned.
• Maintain all tools and repair parts.
• Participate in all fire drills and in the community's disaster preparedness program.

Trade Specialty

• Work closely with supervisor to identify and bring in outside resources as needed to maintain specialty system(s).
• Work closely with vendors and contractors to ensure the specialty system operates according to operating standards.
• Work with vendors and contractors to maintain proper inventory of parts and supplies to support specialty system(s).

Mechanical Systems

• Assist with working on heating and air conditioning systems.
• Assist with work on domestic water systems and pumps.
• Assist with work on refrigeration systems, motors, fans, electrical systems, and emergency generators.
• Perform routine preventative maintenance as directed by the supervisor and according to safety regulations.

Housekeeping

• Assist carpet and hard surface floor maintenance as assigned.
• Assist in deep cleaning and resident suite 'make ready' rooms as assigned.
• Assist with housekeeping functions as needed.

Risk Management and General Safety

• Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations.
• Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), Lockout Tagout procedures, and infection control guidelines.
• Ensure any cords, carts, equipment, and other hazards are kept out of the way at all times.
• Maintain equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents.

Resident Services

• Review, read, notate, and initialize Building Management Platform to document and learn about pertinent information and actions required.
• Practice positive resident and guest relations; ensure that appropriate resident and guest feedback is communicated to supervisor.
• Maintain and protect the confidentiality of resident information at all times.
• Assist in driving the community vehicle and/or bus as assigned.

Training, and Contributing to Team Success

• Participate actively as a member of a team and committed to working toward team goals.
• Demonstrate in daily interactions with others, our Team Member Credo.
• Commit to serving our residents and guests through our Principles of Service.
• Contribute in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
• Attend regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor / Department Coordinator.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

Core Competencies

• Building Customer Loyalty
• Building Trust
• Communication
• Contributing to Team Success
• Managing Work (includes Time Management)
• Planning and Organizing
• Quality Orientation
• Stress Tolerance
• Technical / Professional Knowledge

Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• Maintains current license/certificate and/or specialized skills in at least one (or more) of the following building trades: electrical, plumbing, carpentry, HVAC, fire protection, or mechanical.
• Three (3) years of maintenance experience preferred.
• Technical school education preferred.
• Demonstrates general understanding of systems such as HVAC, plumbing, electrical, mechanical, and code compliance.
• Possess a general understanding of national/provincial regulations pertaining to occupational health and safety requirements, fire prevention, life and safety regulations.
• Ability to respond to emergency calls outside of scheduled work hours.
• Ability to handle multiple priorities.
• Possess written and verbal skills for effective communication.
• Competent in organizational, time management skills.
• Demonstrates good judgment, problem solving, and decision making skills.
• As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance.

About Sunrise

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work

Pre-Employment Requirements

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated