Mailroom Clerk

JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Launch your career in facilities at JLL! This is an entry-level position and can provide opportunities for growth in the facilities management field. You will work as part of an IFM team that supports our clients 1.8 million square foot corporate campus with 6 high-rise office buildings managed by JLL.
Location: Redwood City, CA 94065.
Schedule: Monday-Friday, 7:30 AM to 4:30 PM
Reporting To: Assistant Facility Manager
Estimated compensation for this position is: $21.63-$26.49 hourly paid bi-weekly
The compensation range listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
What this job involves:
The Mailroom Clerk is responsible for opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs and files pertaining to mail processing for the client. Also, may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.
What your day-to-day will look like:

• Process and route all incoming/outgoing mail, packages, and courier deliveries with proper labeling and tracking follow-up
• Maintain mailroom operations including mail stops, package rooms, equipment maintenance, supply inventory, and pickup/delivery arrangements
• Provide exceptional customer service by resolving special delivery requirements, bulk mail needs, and tracking inquiries
• Support facility operations through asset logging, equipment maintenance (printers, postage meters), email correspondence, and operational efficiency recommendations
• Ensure compliance with client contracts, KPIs, and service level agreements while maintaining accurate records
• Foster teamwork and professional development through collaboration, performance management participation, and JLL cultural ambassadorship
• Operate office equipment including copy machines, fax systems, computers, and postage meters with high accuracy for sensitive materials

Required Experience:

• High School Diploma or equivalent
• 1+ years of relevant work experience; such as previous corporate mailroom operations, material handling, shipping/receiving experience
• Physical capability to lift up to 50 lbs., bend, move safely, and stand for extended periods
• IT proficiency in Microsoft Office and internet platforms
• Strong attention to detail for handling sensitive mail and ensuring proper routing
• Excellent communication and organizational skills with problem-solving abilities
• Self-motivated and independent with ability to work with minimal supervision

P referred experience:

• Trade school, union training, military service or college
• Tech Savvy
• Courier service expertise with UPS, Federal Express, and delivery platforms
• Customer service and client facing experience

Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site. Estimated total compensation for this position:
45,000.00 - 55,100.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site -Redwood City, CA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.