MA - Gardner, MA - Administrative Supervisor, Acute Care Administration

Company : HexaQuEST Health, Inc.
Location : Gardner, MA, 01440
Posted Date : 22 September 2025
Job Type : Other
Category : Administrative Assistance
Occupation : Administrative
Job Details
Job Description:
Job Summary
Responds immediately to critical events. Adjusts staffing levels to ensure the highest level of patient care. Functions as a clinical and administrative resource for the nursing staff. Assists staff with conflict resolution (i.e. staff/physician, patient/physician, staff/staff). Advocates for patients, families, and staff. Supports other departments to meet patient needs.
Job Requirements
Minimum Education
Associates degree in Nursing required. BS degree in Nursing preferred.
Current RN registration in the Commonwealth of Massachusetts required
Minimum Work Experience
Three - four years acute care experience preferred.
Previous experience in management and / or leadership role required
Minimum Licenses and Certifications
AHA BLS required
AHA ACLS required
Required Skills
Leadership attributes and decision-making skills.
Organizational Expectations
Behavioral Attributes
The following behavioral attributes are required: achievement, motivation, flexibility, concern for order, initiative, self-confidence, self control, and customer service orientation, interpersonal effectiveness, analytical and information seeking.
Functional Demands
Physical Requirements
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
Essential Functions
Responds immediately to critical events
Provides leadership and follow - up during critical events such as code blue, code red and code 100.
Provides appropriate follow - up (i.e. staff education, documentation, family / staff support, etc.)
Adjusts staffing levels to ensure the highest level of patient care.
Evaluates staffing needs continuously and adjusts as necessary to meet the needs of the patient for the current and next shifts.
Functions as a clinical and administrative resource for the nursing staff.
Functions as a clinical and administrative resource for the nursing staff.
Provides clinical consultation, advice and education.
Assists staff with problems.
Completes all employee performance evaluations by evaluation due dates.
Assists staff with conflict resolution (i.e. staff / physician, patient / physician, staff / staff).
Mediates conflict.
Reports and communicates situation appropriately.
Advocates for patients, families, and staff.
Intervenes on patient / staff behalf.
Supports patients' rights.
Supports other departments to meet patient needs.
Maintains operations of other departments during non-operating hours.
Functions as an administrative resource for other departments during non-operative hours.
Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.
Position Urgency:
Normal
Shifts:
36 Hours, Nights
State License Details:
Must Be Currently Active
Minimum Years of Experience:
Less than 1 year
Minimum Guaranteed Hours:
36
Specialty Type:
Nursing
Sub Specialty:
ACU
General Certifications:
ACLSBLS/BCLS
Bilingual:
No
EMR Used:
No Listing
Holiday Coverage Required:
No
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