Loss Prevention Officer
Company : Marriott International
Location : National Harbor, MD
Posted Date : 4 November 2025
Job Details
Additional Information Job Number Job CategoryLoss Prevention & Security LocationGaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States, 20745 ScheduleFull Time Located Remotely?N Position Type Non-Management Pay Range: $18.34-$18.34 per hour
Gaylord Entertainment
JOB DESCRIPTION
Job Title:
Officer Sec & Safety Svcs I
Department:
Security & Safety Services
Company:
Gaylord Hotel
Reports To:
Asst Mgr Sec & Safety Svcs
Supervises:
N/A
Job Description Date:
11/14/06
Job Purpose: Two to three sentences describing the overall purpose of the job
Maintain a safe and secure environment for guests and employees throughout the property and surrounding complex. Provide security for special events, shows and functions held at the hotel and convention center facilities.
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job's time. Please include supervisory responsibilities.
1.
Monitor the safety and security of the property and surrounding complex through mobile/foot patrol, stationary post and traffic control.
2.
Perform safety duties at special events including: checking access passes, protecting property, maintaining order, and directing traffic for hotel or client paid special events, shows, concerts or other functions.
3.
Provide assistance to guests and employees in need of medical attention, while awaiting the arrival of emergency medical personnel. May be required to administer minor first aid including CPR and AED.
4.
Respond to hotel and emergency events.
5.
Prepare incident, accident, and other reports that may be required at a specific post assignment.
6.
Conduct safety inspections. Report safety hazards and defective equipment to maintenance for repair.
7.
Provide security to dignitaries and celebrities. When requested or required, escort employees or hotel clients carrying cash or other valuables.
8.
Conduct employee parcel inspections, ID verification, and enforce company
policies and procedures.
9.
Provide on the job training and orientation to new security agents as needed.
10.
Support Lost and Found operation as required.
11.
Perform other duties as assigned.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education
High school diploma or equivalent required.
Experience
Security related or law enforcement experience preferred, but not required. Must be able to complete the security classroom and on-the-job training program. Hospitality experience preferred. Strong communication and interpersonal skills.
Licenses/Certifications
Valid Driver's License and a satisfactory driving record may be required CPR certification or attain certification within 90 days of start date, must be registered in accordance with the state law (timeframe varies by state requirement).
Management Activities: Check all that apply
Interview, select and train STARS
Set and adjust their rates of pay and hours of work
Direct the work of STARS
Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status
Handle STAR complaints
Discipline STARS
Plan the work
Determine the techniques to be used
Apportion the work among the STARS
Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold
Control the flow and distribution of materials or merchandise and supplies
Provide for the safety and security of the employees or the property
Plan and control the budget
Monitor or implement legal compliance measures
Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-time STARS at 20 hours each , are equivalent to 2 full-time STARS).
Authority to hire or fire other STARS, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other employees are given particular weight.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.
Question
Answer (If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
No
Does this position have authority to commit the employer in matters that have significant financial impact?
No
Does this position have authority to waive or deviate from established policies and procedures without prior approval?
No
Does this position have authority to negotiate and bind the company on significant matters?
No
Is this position involved in planning long or short-term business objectives?
No
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
No
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed?
No
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
Identify and distinguish colors
Stand for long periods of time
Walk extended distances
Lift/carry 6-25 lbs.
Lift/carry 26-50 lbs.
Lift/carry over 50 lbs.
Reach hands and arms in any direction
Kneel and/or stoop repeatedly
Other: Ability to climb, descend stairways and run
Working Conditions: Indicate the environmental aspects of the job.
Continually works inside and in close proximity to others.
Additional working conditions (check all that apply)
Outdoor weather conditions
Extreme cold (non-weather)
Extreme heat (non-weather)
Wet or humid conditions
Near moving or mechanical parts
On high precarious places
With fumes or airborne particles
Near toxic or caustic chemicals
Near risk of electrical shock
Near loud noises
In areas of strong vibration
Other: Varying schedule to include evenings, weekends and holidays as business dictates.
En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.
Este puesto ofrece beneficios de atención médica, beneficios de jubilación, tiempo libre remunerado ganado (incluida la licencia por enfermedad cuando corresponda), seguro de vida, cobertura por discapacidad y otros beneficios de bienestar de vida y trabajo. Los beneficios pueden estar sujetos al período de espera de elegibilidad generalmente aplicable, la contribución y otros requisitos y condiciones.
¿Por qué conformarse con menos cuando puedes tener MÁS, todo bajo el mismo techo? Basándose en nuestra experiencia y liderazgo en reuniones y experiencias, Gaylord Hotels ofrece entornos, servicios y programas que unen a la gente de manera extraordinaria. El corazón de la marca son los STARs, que son personas creativas, emprendedoras y dedicadas a proporcionar un servicio considerado y de corazón a los huéspedes. En Gaylord, proporcionamos a los STARs oportunidades más allá de las de un hotel tradicional, y te ofrecemos oportunidades de empleo infinitas, con extras y MÁS. Al unirte a Gaylord, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
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