Lending Operations Associate Manager

Lending Operations Associate Manager

Wells Fargo Auto is seeking a Lending Operations Associate Manager to join our Auto Titles team. The successful candidate for this role will demonstrate the ability to lead a group of motivated employees. This role requires a team member with strong communication skills and relationship management. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Supervise the daily activities of a Loan Production or Loan Servicing team to ensure timely completion, quality, and compliance in Lending Operations functional area
• Provide quality customer service to internal and external customers
• Identify opportunities for process improvement and risk control development in loan production or loan servicing activities
• Make day to day supervisory or tactical decisions related to Lending Operations functional area
• Resolve issues related to loan processing, documentation, pre-closing tasks, loan servicing activities, or underwriting under the direction of management
• Ensure compliance with Wells Fargo investor, legal, regulatory, or business policies
• Collaborate and consult with bank departments, vendors, merchants, clients, or investors
• Manage allocation of people and financial resources for Lending Operations
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of Leadership experience

Desired Qualifications:

• 1+ year of Auto Operations Experience
• Auto Titles experience
• Leadership experience including coaching, training, and mentoring a diverse staff
• Ability to take initiative, identify opportunities and implement change
• Ability to assess current processes/procedures and make recommendations for efficiency
• Strong, clear and concise written and oral communication skills
• Ability to identify risk exposures and propose solutions
• Solid conflict management and decision-making skills
• Ability to research and report on a variety of issues using problem solving skills
• Ability to track and report, help identify and streamline processes
• Experience dealing with escalated complaints
• Ability to communicate effectively with leadership
• Knowledge and understanding of Auto lending policies, and procedures

Job Expectations:

• This position is not eligible for Visa Sponsorship.
• This position offers a hybrid work schedule
• Hours of Operation: Monday - Friday 7 am - 5pm local time

Location: 401 Las Colinas Blvd W Bldg A IRVING, TX 75039

Required location for this position is listed above.