Lead UX Designer Enterprise Communications

Lead Product Designer

This role will lead design strategy and execution for high-impact employee-facing digital products, ensuring experiences are intuitive, accessible, and aligned with business goals. You'll play a pivotal role in shaping how employees interact with key platforms and communications across the enterprise, while mentoring others and influencing design culture across teams. This position offers a hybrid work schedule and can be based in Charlotte, NC; Minneapolis, MN or San Francisco, CA. The Wells Fargo job profile is Lead Product Designer.

In this role, you will:

1. Own end-to-end design for enterprise digital products, from discovery through delivery. Champion design thinking and user-centered methodologies.
2. Leverage analytics, user research, and feedback loops to inform design decisions and optimize experiences.
3. Develop and maintain scalable design systems to ensure consistency across platforms.
4. Facilitate design reviews and communicate design rationale to stakeholders.
5. Partner with content strategists, developers, researchers, and business stakeholders to align design with strategic objectives.
6. Enhance global navigation, SEO, and accessibility across enterprise sites. Ensure compliance with WCAG/ADA, brand, and legal standards.
7. Create wireframes, storyboards, and prototypes to deliver intuitive, high-impact products.
8. Guide junior designers and contribute to team rituals that foster growth, innovation, and excellence.
9. Represent UX on SCRUM teams and collaborate with Technology to ensure optimal implementation of design specifications.
10. Define and track success metrics to evaluate design effectiveness and inform future iterations.

Please include a design portfolio showcasing UX strategy, interaction design, and accessibility best practices. Submissions without a portfolio will not be considered.

Required Qualifications:

• 5+ years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Experience leading end-to-end design initiatives for enterprise-level digital products.
• Experience applying data-driven insights from user research and analytics to inform design decisions.
• Experience building scalable design systems that ensure consistency across platforms and teams.
• Experience collaborating cross-functionally with developers, researchers, and strategists.
• Experience using Adobe Creative Cloud and Figma to create high-quality design assets.

Office Locations & Pay Ranges:

• 401 South Tryon Street - Charlotte, NC ($119,000 to $187,000)
• 600 South 4th Street - Minneapolis, MN ($131,000 to $206,000)
• 333 Market Street - San Francisco, CA ($143,000 to $224,000)

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $119,000.00 - $224,000.00

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.