Lead Specialist, Federal ServiceNow Architect

Overview

Lead Specialist, Federal ServiceNow Architect

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Responsibilities

• Define at an architectural and design level of detail, technical solutions aligned with our client's business problems
• Assist with scope definition and level of effort estimation
• Maintain expert knowledge of the ServiceNow platform and products
• Serve as a project, work stream, or technical lead on KPMG ServiceNow engagements and design, document, and communicate solution design(s) aligning to desired Business outcomes
• Assist with performing configuration, integration, custom programming, and other hands-on technical activities in relation to the implementation of ServiceNow, as required
• Work in conjunction with Project Team(s) to assist with technical activities providing guidance, recommendations, quality assurance, and leadership throughout the development lifecycle

Qualifications

• A minimum of five years of ITSM or ServiceNow Development experience; U.S. Federal government consulting experience preferred
• Bachelor's degree from an accredited college/university
• Experience in a Professional Services environment engaging with executive stakeholders, solution architects and extended program teams
• Superior verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels and is self-motivated / self-directed – capable of multi-tasking and accepting change both in tasks and schedule
• Ability to delegate work and coordinate team tasking and activities and proven experience in business analysis, requirements gathering, and designing and implementing solutions on the ServiceNow platform
• Experience with the ITSM processes or in the following functional areas: CSM, HR, SecOps, ITOM, ITBM and a fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• Experience with scripting in the ServiceNow platform using JavaScript: Business Rules, Client Scripts, UI Actions, UI Pages, etc. and with user interface (UI) technologies including: HTML, CSS, and Angular JS
• Ability to travel as required to support firm engagements
• Applicant must possess a U.S. Government Secret clearance

KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all applicable federal, state, and local laws regarding recruitment and hiring. KPMG is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, disability, or protected veteran status.