Lead Room Service Assistant - Sanford Medical Center - PT

Sanford Health Food Service Leadership Role

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift:

Evening (United States of America)

Scheduled Weekly Hours:

20

Salary Range:

$17.00 - $26.50

Union Position:

No

Department Details:

Candidate will be required to work a minimum of 40 hours every two weeks including every other weekend and holiday. This position is a leadership role. Weekday shifts vary and shift time is 3:30-8:30pm or 4-8:30pm during the week and 12-8:30pm or 1-8:30pm during the weekend. This position qualifies for PTO and health benefits.

Summary

Demonstrates established knowledge and experience of the Food Service department by continuously providing direction, making decisions and answering questions for the room service assistant staff members. Provides daily supervision according to quality standards.

Job Description

Demonstrates competencies and practices within the full scope of Food Service/Room Service expertise and utilizes appropriate tools to assist in challenging circumstances. Demonstrates leadership to employees, serving as a role model and encouraging vision and change projects. Practices positive collaboration and converts difficult interactions into productive ones. Leads a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to Periodic Automatic Replenishment (PAR) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients' ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines. Obtains, transposes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff.

Qualifications

Minimum of one year experience required. Depending on location, preceptor CDM (Certified Dietary Manager) course completed within two years of hire and/or a current student in a dictionary program. CDM must be renewed every three years. Depending upon location of hire, Serv Safe may be required to obtain within a designated time frame, typically one year. Serv Safe must be renewed every five years.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.