Lead Product Manager - Technical

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Manager - TechnicalWho is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Data and Analytics group within Services is seeking a highly experienced and strategic professional to manage the Mastercard Performance (MyMPA) product. MyMPA is a system designed to provide comprehensive data on Mastercard, Maestro, and Cirrus brands. It includes various data dimensions such as QMR and Processed Data, Country and Regional Totals, and Issuing, Acquiring, and Cross Border data. You will work closely with internal stakeholders, external partners, and subject matter experts to drive the growth of the product aligned with Mastercard’s business goals and core values.

This individual will also manage the development of operational processes and procedures including process for new market deployments, customer implementations and platform management. They will provide ongoing management and documentation of system / platform descriptions and functionality. Have you ever managed services that touch multiple products on a global scale? Do you have experience in developing products and services and partnering with cross-functional stakeholders globally?

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

ROLE
• Accountability and end-to-end responsibility for delivering success for the product.
• Ability to effectively build and prioritize the regional product road map to meet customer needs.
• Innovative leadership to continue evolving our product suite and drive future success.
•Able to effectively debug challenging issues and relentless in discovering root causes of bugs that span multiple services and product modules.
•Generate and maintain actionable roadmaps capturing specific goals and expected outcomes.
•Explain concepts accurately, with a high level of precision in technical and design discussions, across a range of technical and business domains.
•Elaborate features and work across teams to ensure appropriate prioritization.
•Provide technical data analysis to ensure that business and functional requirements can be met

•Provide in-depth knowledge and understanding of data categories stored in the warehouse
•Serve as the liaison between the business and technical teams

ALL ABOUT YOU
•Bachelor's degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education.
• Knowledge of the financial services industry, ideally including both retail banking and payments.
• Strong structured problem solving and project management skills, with the ability to oversee multiple complex initiatives simultaneously.
•High-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment.
•Must be able to work independently in identifying problems/risks and developing and mapping out solutions to mitigate with assistance.
• Strong collaboration and ability to partner effectively with virtual, fast-paced teams across multiple regions.
• Excellent communicator & ability to influence without authority.
• Demonstrated ability to build relationships with both working teams and senior executives.
• Desire to roll up sleeves and make direct contributions.
• Interest in technology and desire to apply technology to solve problems

#LI-FT1Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

O'Fallon, Missouri: $119,000 - $190,000 USD