Lead Phlebotomist, 40hr, Day-Harrington

Company : UMass Memorial Health
Location : Southbridge, MA, 01550
Posted Date : 14 October 2025
Job Type : Other
Category : Medical Technician
Occupation : Phlebotomist
Job Details
Lead Phlebotomist
The Lead Phlebotomist is responsible for helping with the training of new employees, the student program, and emergency coverage of shifts in the Phlebotomy Department. Maintains open communication between the laboratory departments, the nursing units and laboratory management. Assures that department functions according to all policies and procedures. Ensures quality and safe delivery of care to patients of all ages.
Major Responsibilities:
- Helps with the training of new employees, the student program, and emergency coverage of shifts in the Phlebotomy Department.
- Maintains open communication between the laboratory departments, the nursing units and laboratory management.
- Assures that department functions according to all policies and procedures.
- Ensures quality and safe delivery of care to patients of all ages.
Standard Lead Level Responsibilities:
- Distributes and monitors the flow of work for an assigned group of employees.
- Provides training and technical assistance to employees within the assigned work area.
- Assists supervisor in assuring that assigned employees are provided with appropriate resources, materials, and methods.
- Provides recommendations to manager or supervisor for the most efficient utilization of assigned personnel.
- Relays work instruction from the supervisor.
- Complies with established departmental policies, procedures, and objectives.
- Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
- Attends variety of meetings, conferences, and seminars as required or directed.
- Demonstrates use of quality improvement in daily operations.
- Complies with all health and safety regulations and requirements.
- Maintains, regular, reliable, and predictable attendance.
- Performs other similar and related duties as required or directed.
Position Qualifications:
License/Certification/Education: Required:
- High School Diploma or GED required.
- Graduate of either a certificate program in phlebotomy or medical assisting, or practical work experience at a hospital which trains in phlebotomy techniques required.
Experience/Skills: Preferred:
- Previous phlebotomy experience and leadership experience preferred.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
Physical Demands and Environmental Conditions:
- On-the-job time is spent in the following physical activities: 1. Stand - 1/3 2. Walk - 1/3 3. Sit - 1/3 4. Talk or hear - 1/3 to 2/3 5. Uses hands to finger, handle or feel - 1/3 to 2/3 6. Push/pull - 1/3 7. Reach with hands and arms - 1/3
- This job requires that weight be lifted, or force be exerted: 1. Up to 10 pounds - 2/3 2. Up to 25 pounds - 1/3
- This job requires exposure to the following environmental conditions: 1. Outdoor weather conditions - 1/3
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
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