Lead Caregiver Trainer Office Assistant

Lead Caregiver Trainer & Office Assistant

We're looking for two full-time team members to fill a dynamic hybrid role supporting both our caregiving staff and office operations. This salaried position combines approximately:

• 20 hours/week of direct client caregiving
• 20 hours/week of office support, training, and on-call coordination

You'll play a central role in onboarding new caregivers, coordinating weekend and evening coverage, and helping ensure consistent, high-quality care across our Lansing and Brighton territories.

Caregiver Training & Support

• Lead onboarding training for new caregivers (23 hours per session)
• Conduct meet-and-greets and provide field coaching

Office Administration & Scheduling

• Answer phones and respond to inquiries during evening and weekend shifts
• Assist with scheduling, data entry, file audits, and compliance
• Use WellSky for managing caregiver and client records
• Conduct supervisory visits

On-Call & Coverage Coordination

• Rotate on-call duties for evenings/weekends
• Respond to caregiver call-offs and urgent client needs
• Collaborate with team members to maintain smooth weekend operations

Territory Travel

• Travel as needed between Lansing and Brighton for:
• Client visits
• Caregiver check-ins
• Meet-and-greets

Qualifications

• Background in caregiving, training, or office coordination preferred
• Excellent communicator and problem-solver
• Strong multitasking and time management skills
• Proficient with Microsoft Office and scheduling tools (preferably WellSky)
• Reliable transportation and flexibility to travel between coverage areas
• Availability for evenings, weekends, and on-call shifts
• Empathetic, team-oriented, and client-focused

Compensation & Benefits

Salary Range: $40,000 $42,000 annually, depending on experience

Benefits May Include:

• Health, dental, and vision insurance options (After 90 Days)
• Sick Time Paid Off after 120 days
• Flexible scheduling
• Ongoing training and career development opportunities
• Supportive and collaborative work environment

About Us

We're a mission-driven home care agency committed to supporting seniors and individuals with disabilities in maintaining their independence. Our team values compassion, professionalism, and quality care and we invest in our caregivers with real training, support, and growth opportunities. If you're passionate about making a difference while working in a collaborative environment, you'll thrive here.

How to Apply

Submit your resume and a short cover letter telling us why you're a great fit for this hybrid caregiving and leadership role.