Lead Applications Engineer - Customer Solutions

Lead Applications Engineer - Customer Solutions

• 5+ years of mechanical engineering experience and a minimum of 2 years in sales applications engineering is required to be considered
• Successful candidates must enjoy speaking to customers on the telephone (20 - 25 phone calls daily)
• Pay is $65,000 to $80,000
• Must be a United States citizen or Green Card holder
• No remote
• Full-time
• Permanent W-2 employee
• Full benefits
• No relocation
• Richfield, Wisconsin area

This full-time, permanent Lead Applications Engineer - Customer Solutions career opportunity is at a well-respected industrial manufacturer of environmentally friendly products that reduce pollution, fossil fuel usage and costs. Their products sell themselves because they pay for themselves in less than one year but last twenty years or more. In the company's 40 years of existence, they have never had a layoff. Employees are treated very well, work collaboratively and are well rewarded for their efforts through various incentives. Offices are clean and modern. Sales consistently grow and the company is very financially sound. The manufacturing facility is very clean and modern. The environment is employee-friendly and free of politics. The company is growing and the position is available due to their growth. The internet-based engineering software utilized is industry specific and automates the entire sales applications engineering process. Customers enter data in the website. Then, quotes, proposals and follow ups are all automatically provided through the software which allows the Sales Application Engineers to focus on providing the product that is best for the customers. The software allows potential customers to get quotes and proposals in as little as fifteen minutes from the time the customer provides their information. There is no travel associated with this position. The duties and responsibilities should be as follows:

• 30% of the time is spent on the phone (twenty to twenty-five phone calls daily)
• Utilizing engineering knowledge technically to the company products
• Investigating customer needs
• Solving customer problems
• Utilizing throughout the sales process
• Analyzing and providing appropriate alternative proposals to company sales professionals
• Communicating via telephone, email and virtually

Experience with combustion would be helpful. The background of the successful candidate must include the following:

• A Bachelors Degree in engineering
• 5+ years of mechanical engineering experience
• The ability to enjoy speaking to customers on the phone is critical
• A strong mechanical aptitude
• 2+ years of industrial sales experience
• Possess a solid work history
• Being a US citizen or green card holder
• Having a residence within a 45 minute drive