Lab Clerk - OLGMC - PRN

Clerical Support Specialist

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken, and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job is responsible for clerical functions which support the department and at some locations will maintain the overall cleanliness of the lab areas including appropriate quality control functions and equipment monitoring. Performs routine operational procedures following detailed instructions in accordance with established protocols. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Education

Required - High School Diploma/GED or equivalent

Work Experience

Required - less than 1 year experience in a medical office, office, or customer service setting

Knowledge Skills and Abilities (KSAs)

• Basic skills such as reading, writing, spelling, and math to complete daily paper work, write or fill out reports.
• Working knowledge to efficiently use copy machine, calculator, computer and printer operations.
• Strong organizational and time management skills, including the ability to work with minimal supervision.
• Excellent interpersonal skills.
• Demonstrates versatility and cooperation.
• Must have computer skills and dexterity required for data entry and retrieval of patient information.
• Must be proficient with Windows-style applications and keyboard.

Job Duties

• Provides client services support through assisting internal and external doctors, nurses, labs, etc. to facilitate the delivery of patient laboratory results using EPIC and the Laboratory computer system, SOFT.
• Communicates issues regarding delays of test results within the Laboratory to the House Coordinator and Emergency Department.
• Facilitates communication between labs and different departments within all Hospitals.
• Enters outside Home Health agency orders into Epic to ensure proper billing.
• Acts as the call center for the lab ensuring the proper transfer of calls as to not impede laboratory staff from their core duties.
• Receives laboratory supply orders for clinics, hospitals and external clients, and fills and distributes via lab courier.
• Discards outdated specimens following established guidelines
• Monitors and cleans equipment and performs appropriate quality control functions on glassware, checks pH levels and general surface cleaning.
• Performs water checks for detergent residue and autoclaves spore checks adhering to laboratory policy.
• Counts inventory weekly and checks expiration date according to proper procedure.
• Appropriately discard biohazard waste daily.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.