Know Your Customer Relationship Officer

Know Your Customer Relationship Officer

Join our global financial powerhouse as a Know Your Customer Relationship Officer, where you'll drive seamless KYC processes, enhance client relationships, and play a pivotal role in delivering world-class financial services!

As a Know Your Customer Relationship Officer within the Commercial and Investment Banking Know Your Customer (KYC) Organization, you will be responsible for managing the timely completion of the KYC process by coordinating with internal partners and obtaining required information from clients. You will support KYC periodic renewal, remediation and onboarding efforts for the client relationships that you cover. This role provides an opportunity to work in a global financial services firm and contribute to its commitment to providing comprehensive financial services.

Job Responsibilities:

• Cultivate client and partner relationships with a consultative approach, ensuring clear expectations and understanding.
• Take ownership of the KYC/AML and client experience, delivering exceptional service and expertise.
• Guarantee the fulfillment of KYC/AML deliverables, holding internal partners accountable for their roles.
• Maintain a deep understanding of KYC/AML processes, adeptly navigating delays and inefficiencies.
• Mitigate operational risks through vigilant awareness and proactive management of process vulnerabilities.
• Escalate risk items appropriately and drive resolutions to closure with determination.
• Effectively manage client risk by supporting bankers in the client selection process.
• Independently oversee the renewal cycle of DDFs, collaborating seamlessly with Relationship Management partners.
• Ensure timely portfolio management while upholding high standards of quality and excellence.

Required Qualifications, Capabilities and Skills:

• Proficient in identifying AML risks with a comprehensive understanding of AML/KYC policies.
• Exceptional verbal and written communication skills that convey clarity and professionalism.
• Outstanding time management and organizational abilities, ensuring efficiency and productivity.
• Highly developed analytical and problem-solving skills, adept at tackling complex challenges.

Preferred Qualifications, Capabilities and Skills:

• Bachelor's degree required.
• Minimum 2 years of experience in AML/KYC, Risk Management, Security, or Law Enforcement, focusing on fraud and illicit money movement.
• Preferably experienced in financial services, especially Corporate/Commercial Banking.
• Familiarity with risk factors affecting specific products and industries.
• Skilled at multitasking and effectively utilizing internal resources.
• Strong attention to detail and client-centric approach, able to collaborate with diverse teams and client coverage.
• Self-driven and adaptable, thriving in dynamic environments, with experience in credit training or underwriting and managing complex client relationships.

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

Final job grade and officer title will be determined at time of offer and may differ from this posting. Please note this role is not eligible for employer immigration sponsorship.