Kitchen Shift Lead

Kitchen Shift Lead

The Kitchen Shift Lead is responsible for:

• Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
• Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen.

Those behaviors include:

• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of the kitchen

As a Restaurant Leader you will:

• Demonstrate a passion for the business and managing the overall operations
• Find, train, develop and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities

Behavior Characteristics:

• Work 30-40 hours per week in the restaurant based on PT or FT status
• Allocate at least two hours per week to planning
• Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction
• Intentionally and methodically grow and nurture relationships with the staff
• Be able to connect with a multicultural team
• Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
• Enthusiastically and passionately lead the Kitchen team

Additional Responsibilities:

• Effective & efficient kitchen systems
• Maintaining a LEAN production environment
• Coaching, evaluating, and providing accountability for all kitchen Team Members
• Troubleshooting and repairing equipment and facilities
• Ensure all necessary preventative maintenance and cleaning on a per set schedule.

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.