Kitchen Manager

Kitchen Manager

$20 - $25 per hour based on experience

This is a Kitchen-focused position

Executive Summary

The Director of Culture & Development (Kitchen) is chiefly responsible for the performance and culture of our kitchen operation. Acting as part of the Kitchen leadership team, they will have a level of autonomy and authority to oversee all culture and accountability systems, coach all Team Members, and be responsible for all results. They will meet weekly with all Operational Team Leaders, as well as be available to any Team Members or Coordinator roles. They will utilize their bilingual skills for highest communication effectiveness.

Role & Responsibilities

People Leadership

Perform monthly Team Leader meetings (AM and PM, offsite)

Perform weekly stand-up meetings with Team Leaders

Coach all Team Members daily

Implement creative ideas to enhance our kitchen culture

Food Safety

Always ensure highest-level food safety practices

Ensure three food safety checks are performed daily

Partner with 3rd Party consultants during scheduled & unscheduled evaluations

Food Quality

Always ensure highest-level food quality practices

Execute food quality assessment daily

Monitor customer survey results pertaining to food quality

Oversee training and preparedness for quarterly quality assessment

Key Measurables

Team Member Engagement - 60% or higher "Highly Satisfied"

IPO < 1%

Net Profit > 14%

OSAT > 80%

Schedule Details

You will work an average of 40 hours with shifts that allow leadership between 6AM 11PM. Maintain a level of flexibility to allow to respond to staffing needs.

Skills Necessary

Bilingual (English & Spanish)

High Energy

Emotional Intelligence

Tenacity

Ability to Motivate

Flexible Schedule

Time-Management

Previous Experience in Kitchen Management required*

Direct Reports

You will work closely with the Executive team and report directly to the General Manager and Owner/Operator. You will be reported to by the Culinary Team Leaders and Team Members.

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.