Key Holder - Brownsboro Road

Keyholder - Brownsboro Road

Louisville, KY

Liquor Barn Hourly/Associates

Full Time/Part Time

On-site

Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.

As a Key Holder, you display an ability for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales through BRS products.

Responsibilities

Includes, but is not limited to:

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services
• Arrive early to open the store and leave late to close the store
• Operate the alarm system, including setting and disarming
• Identify problems with working conditions and share with management
• Assume management responsibilities in the absence of the General Manager and Assistant Manager
• Knowledge of BRS products to provide customers with recommendations
• Drive sales in all departments
• Replenish and maintain inventory
• Perform cashier functions and adhere to minor policy while completing customer transactions
• Operating scanners, cash registers, and other electronics
• Follow proper age verification policies
• Accepting payments, such as cash, checks, and credit cards
• Ensuring all prices and quantities are accurate and providing a customer receipt
• Processing refunds and exchanges
• Balance register drawer
• Bagging or boxing purchases to ensure safe transport
• Following all BRS procedures regarding coupons and gift cards
• Maintain store safety standards
• Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
• Assist in promotions and setup of events
• Additional duties may include for eligibility:
• Observe BRS vehicle policies and procedure guidelines
• Maintain all safety standards for BRS deliveries
• Delivery items to customers
• Following delivery driving routes and time schedules
• Inform manager of vehicle operating condition problems

Qualifications

21 years of age or older

Ability to work a flexible schedule as business requires (nights, weekends and holidays)

Desire to continually develop retail sales skills and knowledge of product and services

One year as a store associate or customer service representative

Prior experience in a team environment requiring professional communication skills

Strong interpersonal skills necessary for establishing customer and team relationships

Ability to demonstrate a positive and engaging attitude and demeanor

High School Diploma or equivalent

This job requires the ability to perform the following:

• Frequently standing and moving in an assigned location safely and efficiently
• Carrying or lifting items weighing up to 50 pounds
• Handling objects, products, and equipment safely
• Bending, kneeling

EOE

We want to help our employees stay safe and healthy! We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.

We also offer:

• Gopuff employee discount
• Career growth opportunities
• Internal rewards programs
• Annual performance appraisal and bonus
• Equity program

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get itstuff happens. But that's where we come in, delivering all your wants and needs in just minutes.

And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you're hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.