Job File Coordinator Administrative Office

Job File Coordinator

SERVPRO of Weston/West Davie is hiring a Job File Coordinator. This position offers high visibility in an established company with full benefits, competitive pay, and a great opportunity to grow with us!

SERVPRO of Weston/West Davie offers:

• Competitive compensation
• Great benefits
• Professional development

The Job File Coordinator performs front office administration and dispatch tasks related to customer communications and project documentation. The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications, as well as administer and organize projects, maintain job statuses, maintain job file documentation, and ensure accuracy, and support teammates. If you are self-motivated, organized, and detail-oriented, and have outstanding customer service skills, you could thrive in this environment!

Key responsibilities include:

• Responsible for clear and efficient project communication verbally and in writing with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Review and validate job site documentation
• Complete and review job file documentation
• Monitor and ensure insurance carrier requirements are followed
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Review complete job files for accuracy
• Collaborate and assist with other departments, as needed

Position requirements include:

• INTERMEDIATE TO ADVANCED PROFICIENCY WITH MICROSOFT OFFICE AND OUTLOOK A MUST!
• 3+ years of administrative or office related experience
• Water, Fire, Mold Restoration, Insurance, or Construction industry experience highly preferred
• Ability to quickly learn proprietary software
• Ability to be polite, confident, and provide excellent customer service verbally and in writing
• Outstanding written and verbal communication skills
• Maintain excellent organizational skills with the ability to multitask, while maintaining accuracy
• Bilingual English/Spanish a plus

This is a sedentary role in a fast-paced office environment. Ability to complete a background check subject to applicable law. We are a drug-free work environment.