IVA Specialist (Digital Lab)

Company : Katalyst HealthCares & Life Sciences

Location : Chicago, IL, 60290

Posted Date : 28 October 2025

Job Details

Job Description:
The Digital Lab Interactive Visual Aid (IVA) Specialist is part of the Digital Lab Veeva IVA team and will be responsible for creating and routing Veeva CLM (Closed Loop Marketing) aka IVA (interactive Visual Aide) content for HCP Marketing teams across the enterprise.
Responsibilities:

Demonstrable expertise in complex Veeva CLM development/deployment, AEM (Adobe Experience Manager). Informal team leadership and managing client interaction.
Build/ Develop Veeva CLM via content provided by marketing teams in a Veeva CLM creation environment within AEM (Adobe Experience Manager).
Partner with internal or external agencies when any design files need updating.
Serve as the Project originator for routing completed Veeva CLMs through the Material Review Process before handoff to the Marketing and Sales teams in a highly regulated environment.
Create/Maintain an inventory of components and template types across the enterprise enabling broad use of successful functionality, layouts, etc.
Provide enhancement ideas and any issues with the Veeva CLM content creation platform to the Veeva CLM product owner informing the enhancement roadmap.
Participate in agency feedback sessions to gain exposure to other advertising agencies using the tool.

Responsibilities:

Positive "all for one" approach to team deliverables and priorities.
Builds strong relationships to enable higher performance.
Learns fast, grasps the "essence," and can change course quickly where indicated.
Raises the bar and is never satisfied with the status quo.
Creates a learning environment and is open to suggestions.
Embraces the ideas of others, nurtures innovation, and manages innovation to reality.

Requirements:

Bachelor's degree in graphic design, Business or Marketing.
3 years exp with Veeva CRM experience creating, building, and executing IVAs.
Experience developing Veeva CLM.
Experience with Adobe Experience Manager, Adobe Assets.
Digital marketing or interactive agency experience is a plus.

bility to think strategically with a strong ability to execute and exceed stakeholder expectations and project goals.
bility to manage multiple projects simultaneously in a fast-paced, dynamic environment.
Strong client service and project management skills; in particular, must have the ability to communicate with both business and technical individuals effectively.
Excellent writing, grammatical, and proofing skills.
Excellent written, verbal, and interpersonal communication skills.
Experience in Pharma preferred but not required.