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IT Systems Architect

CGS Federal (Contact Government Services)

Company : CGS Federal (Contact Government Services)

Location : San Francisco, CA, 94199

Posted Date : 9 October 2025

Job Type : Full Time

Category : IT Operations & Helpdesk

Occupation : Systems Architect

Job Details

Overview


As an IT Lead System Architect for CGS (Contact Government Services), you will lead multiple teams consisting of developers, subject matter experts, and stakeholders to convert business requirements, process workflows, and use cases into a fully functional application. You will use an enterprise‑level vision and be responsible for mentoring and empowering the application development teams. As the PEGA architect you will assist in the development and review of technical deliverables. A successful candidate will have the ability to establish standards, develop repeatable processes, and design reusable components. A key role for this job is to assist in project planning, including development of timelines, composition of technical teams, and leveling of resources.


Compensation


Base pay range: $120,275.31/yr - $163,230.78/yr


Employment details


  • Employment Type: Full Time, Mid level
  • Department: Information Technology

Responsibilities


  • Act as the liaison between Lead Business Architect and ITO PEGA teams and translate between technical and nontechnical team members
  • Work closely with Business Product Owners and Stakeholders, Lead Business Analysts to translate business requirements to application
  • Participate in Agile software development sprints and sprint planning activities
  • Define solution acceptance criteria and assist in software testing
  • Publish software release notes and maintain other product documentation
  • Mentor Software Development team members as needed
  • Participate in and provide support to customer success teams
  • Capture functional software requirements and translate into user stories

Qualifications


  • Bachelor’s Degree in Computer Science or related field
  • 4+ years of experience with PEGA Smart BPM
  • 4+ years of experience with Case Development
  • 4+ years of experience as a PEGA Business Architect
  • 4+ years of experience in managing software functional requirements throughout the SDLC
  • 4+ years of experience with Agile Software Development
  • 4+ years of experience in documentation of requirements, test cases, and training material
  • 4+ years of experience in leading test execution
  • 4+ years of experience in configuration and deployment of software solutions at the enterprise level
  • Strong communication skills
  • Experience in an organization that develops and delivers software to customers

Our commitment


CGS strives to simplify and enhance government processes by optimizing human, technical, and financial resources. We combine cutting‑edge technology with world‑class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we’ve been growing our government‑contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and delivering the best quality to our consumers while maintaining strong relationships for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.


Benefits


  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending

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