IT Solution Architect Blue Yonder WMS & Labor Management (Marlborough)

IT Solution Architect Blue Yonder WMS & Labor Management

One of the fastest growing retailers in the nation, BJs Wholesale Club is adding to its dynamic team of IT solution professionals to support and evolve our supply chain technology platforms. We are seeking a hands-on IT Solution Architect with deep Blue Yonder (BY) WMS and Labor Management (LM) experience, especially in solution design, system configuration, MOCA code development, and MToolbox report building. The ideal candidate will play a critical role in designing, developing, and maintaining high-performance systems that directly impact warehouse operations, labor optimization, and order fulfillment.

Role Overview

The IT Solution Architect is responsible for participating in the management, design, enhancement, and support of the BY WMS and LM platforms. This includes applying technical expertise and warehouse operations knowledge to build robust, scalable, and supportable solutions. Responsibilities include:

• Apply technical vision and experience to design innovative and pragmatic WMS/LM solutions tailored to warehouse processes.
• Lead cross-functional teams through project lifecycles including design, development, testing, and deployment.
• Function as a subject matter expert (SME) for BY Dispatcher WMS and Labor Management functionality.
• Serve as liaison between IT and DC Operations, Logistics, and Transportation teams to ensure seamless solution alignment.
• Mentor team members in BY configuration, development best practices, and documentation standards.
• Ensure architectural compliance with BJs SDLC, SOX, PCI, and PII regulatory frameworks.
• Provide on-call support (as needed) for high-priority incidents impacting supply chain systems.

Key Responsibilities

• Lead design, development, and support of BY WMS solutions for core warehouse processes such as Receiving, Putaway, Replenishment, Picking, Packing, and Shipping.
• Execute configuration changes in BY WMS & LM modules, ensuring alignment with business requirements.
• Develop and maintain MOCA components and database scripts to support custom logic, exception handling, and operational controls.
• Build and optimize MToolbox reports and event notifications for performance tracking, user compliance, and error monitoring.
• Collaborate with operations stakeholders to translate business processes into configurable WMS solutions.
• Review and improve development artifacts and peer contributions for design accuracy and maintainability.
• Coordinate testing strategies including unit, integration, and user acceptance phases.
• Research, implement, and enhance system integrations using modern tools and cloud-native technologies.
• Act as a technical escalation point for BY WMS & LM system incidents, working with vendor support where necessary.
• Maintain documentation for all configurations, custom MOCA objects, and operational reports.
• Proactively identify opportunities to automate and streamline labor management processes.

Education & Qualifications

• Bachelors degree in Supply Chain Systems Management, Information Technology, or a related field required.
• (8+ years of relevant experience may be considered in lieu of degree.)

Required Experience

• 810 years of experience in Supply Chain, Distribution, or IT Solution Architecture roles.
• 5+ years of direct hands-on experience supporting and configuring Blue Yonder Dispatcher WMS and Labor Management.
• Proficiency in MOCA architecture, DBSRs, and custom screen and logic development in BY WMS.
• Proven expertise in building and supporting MToolbox reports and dashboards.
• Experience designing scalable, resilient solutions in highly regulated or complex warehouse environments (Retail, Grocery, Automotive, etc.).
• Strong SQL skills and experience with Cognos or similar reporting platforms.
• Deep understanding of warehouse labeling standards (GS1/UCC128), VICS BOLs, and inventory tracking methods.
• Familiarity with integration protocols such as EDI, XML, Flat File, AS2, and FTP.
• Experience working in Agile or hybrid SDLC models with version control and structured release practices.

Soft Skills & Competencies

• Strong communication skills with the ability to collaborate effectively across IT and business functions.
• Proven ability to solve complex problems under pressure with a customer-centric mindset.
• Excellent organizational skills with a focus on process adherence and documentation.
• Bilingual Spanish/English skills are a plus.