IT Delivery Manager / Scrum Master

Together we fight for everyone's opportunity for a better financial future.

We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now

A bout the position

At Voya Financial, the Scrum Master plays a key role in driving outcomes - not just ceremonies . This is a hands-on leadership role in Digital where delivery ownership meets agile discipline. You'll work closely with cross functional partners to ensure teams are aligned, blockers are removed quickly, and value is consistently delivered. We're looking for someone who thrives in a fast-paced collaborative environment and isn't afraid to roll up their sleeves to keep delivery on track. If you value agility, believe in servant leadership, and are passionate about helping teams do their best work, this role is for you.

Responsibilities

• Own the delivery of high-quality, valuable work - actively managing timelines, removing blockers, and ensuring the team is consistently shipping outcomes and value.

• Bring both Agile discipline and delivery accountability - facilitating Scrum ceremonies while maintaining a clear focus on driving real progress.

• Establish strong partnerships with the Product Owner, Engineering Leader, and Development Team to ensure the work is well-defined, prioritized, and in a ready state for execution.

• Practice and champion an Agile mindset-flexible, collaborative, responsive to change, and focused on continuous improvement over rigid processes.

• Get hands dirty when needed - Whether it's facilitating a backlog refinement, helping with a cross-team dependency, or clarifying work breakdowns, you're not limited by role titles or boundaries.

• Maintain a focus on efficiency and effectiveness, identifying opportunities to reduce friction, streamline delivery, and improve flow.

• Promote and protect a high-trust, high-performance culture where psychological safety and ownership go hand in hand.

Requirements

• 5+ years in a Scrum Master, Delivery Manager, or Agile leadership role.

• Proven track record of delivering high-value work in a fast-paced, dynamic environment.

• Strong knowledge of Agile/Scrum methodologies, with flexibility to adapt when needed.

• Exceptional communication, facilitation, and relationship-building skills.

• Experience working across engineering, product, and business teams.

• Hands-on approach-willing to step beyond traditional Scrum roles to support delivery.

• Experience working in a data engineering or data-focused environment is a plus.

• Comfortable navigating ambiguity, resolving conflict, and driving clarity.

Compensation Pay Disclosure:

Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$97,160 - $152,880 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan - with generous company matching contributions (up to 6%)
• Voya Retirement Plan - employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time - 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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