IT Business Relationship Manager

Company : Abbott Laboratories

Location : Columbus, OH, 43224

Posted Date : 13 October 2025

Job Type : Full Time

Category : Sales

Occupation : Relationship Manager

Job Details

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This is an onsite opportunity at our Columbus, OH location.

WHAT YOU’LL DO:

Understand business strategies and capabilities for Manufacturing environments and Manufacturing Execution Systems (MES)
Contribute to development of roadmaps containing sequencing of IT solutions working towards the achievement of the business strategies.
Work on project delivery for business constituents by partnering with IT partners or System integrators
Work with the business and IT Corporate functions to develop project business cases

Main Responsibilities

Play a key role on the Manufacturing Execution Strategy / AN Global MES Program, Technical Debt Remediation Program and plant Infrastructure projects.
Willing and able to perform a variety of work and to function as a project manager when required
Act as a subject matter expert in MES and industrial automation OT systems.
Collaborate with BTS Delivery and external vendors in the delivery of IT solutions per budget, timeline and service levels.
Work on recipe changes and deployment following life sciences validation methodologies in collaboration with business and delivery partners
Work with SMEs to identify critical vs. nice-to-have functionality to promote re-use of existing solutions (application rationalization) and process alignment
Facilitate communications flow between IT and Business. Understand the internal and external customer bases and provide a balance between business and IT centric advocacy.
Ensure good project governance & execution, partnering with Corporate IT function, with monthly reporting ensuring justification of deviations and providing feedback to functional stakeholders.
Document business processes and requirements in support of roadmap development and project initiation.
Secure firm knowledge transfer of project drivers, business processes, and business requirements to delivery teams at project initiation
Work with BRM leadership and business SMEs to establish priorities on IT initiatives.
Initiate and manage Project Requests in support of roadmaps and individual work efforts
Actively identify and document business process improvement and tangible benefits in support of project requests

EDUCATION AND EXPERIENCE YOU’LL BRING

Required

Bachelor's degree in Computer Science, Business Administration or another discipline relevant for the healthcare industry or equivalent experience.
7-8 years of IT and Manufacturing/Engineering experience in large or midsized multinational Health Care or Consumer Goods organization.
Experience with MES POMs application in system deployment, recipe design and project planning
Previously worked with large scale MES programs using Poms MES systems or other MES systems
Working experience of validation processes for software delivery in life sciences arena.

Preferred

Deep experience in production support or deployment of manufacturing and or process control systems
Broad knowledge in Supply Chain business processes and technologies
Previous experience working with Manufacturing Execution Systems is preferred
Working knowledge of the following systems is desired (POMS, POMSNET SAP, Infinity QS Proficient SPC, Rockwell Factory Talk, Emerson)
Business Process Mapping and requirements definition experience
Good communication, logical thinking, decision making and problem-solving abilities
Strong ability to collaborate, influence and build consensus.
Experience with GxP validation
Direct experience within a Nutrition Manufacturing site is preferred

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $97,300.00 – $194,700.00. In specific locations, the pay range may vary from the range posted.