Investor Delivery Specialist

INVESTOR DELIVERY SPECIALIST

WHAT IS THE OPPORTUNITY?

The Investor Delivery Specialist is responsible for the timely delivery of mortgage loans to investors. They will work with internal and external contacts to clear conditions and/or provide required documents while prioritizing delivery by scheduled commitment delivery dates.

WHAT WILL YOU DO?

• Ensure proper documentation and data is delivered to investors accurately and timely for review and commitment funding

• Proactively monitor commitment dates to ensure their review and certification occurs prior to the commitment delivery date

• Works with collateral team to ensure all original collateral is sent to the investor timely

• Responsible for knowing the loan delivery guidelines and meeting specific loan delivery requirements of each investor and their various systems

• Responsible for reviewing and analyzing ULDD, uploading from the LOS and clearing edits

• Monitor Loan Delivery Mandatory Trades and Best Efforts pipelines daily for upcoming lock expiration dates

• Prepares all credit and closing document file bundles for investor delivery

• Verifies that all files delivered previous day were delivered successfully

• Works with internal operations teams to clear deficiencies as needed

• Maintains current knowledge of industry, investor, and loan delivery guidelines/changes

• Other duties as/or assigned by management

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications *

• H.S. Diploma

• Minimum 3 years recent mortgage experience required

• Minimum 2 years recent secondary/loan delivery experience required

Additional Qualifications

• Solid knowledge of and experience with industry technology tools including but not limited to: Fannie Mae Loan Delivery, UCDP, ULDD, and Microsoft Office

• Ability to identify and resolve problems in a timely manner

• Strong attention to detail and accuracy

• Ability to maintain high levels of performance, especially in stressful situations

• Ability to work in a fast-paced environment

• Ability to handle multiple priorities at once and manage deadlines

• Strong analytical and problem-solving ability

WHAT'S IN IT FOR YOU?

Compensation Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

• Generous 401(k) company matching contribution

• Career Development through Tuition Reimbursement and other internal upskilling and training resources

• Valued Time Away benefits including vacation, sick and volunteer time

• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

• Career Mobility support from a dedicated recruitment team

• Colleague Resource Groups to support networking and community engagement

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ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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