Internal Operations Specialist

Job Title: Internal Operations Specialist

Location: Gainesville, VA (Hybrid: 2 days onsite, 3 days remote)

Schedule: Monday to Friday, 9:00 AM – 6:00 PM

Type: Contract-to-Hire

Position Overview

We are seeking a detail-oriented and proactive Internal Operations Specialist to support the Director of Internal Operations in managing daily workflows, coordinating vehicle relocation services, and driving operational efficiency. This role is ideal for someone with strong communication skills, a customer-first mindset, and the ability to thrive in a fast-paced logistics environment.

Key Responsibilities

• Execute and manage customer vehicle relocation orders, ensuring accuracy and timeliness.

• Input and link orders in Microsoft Dynamics 365, maintaining up-to-date records.

• Communicate professionally with internal teams, independent contractors, and pickup/delivery contacts via phone and email.

• Perform vehicle inspections and occasionally valet vehicles into and out of storage facilities.

• Coordinate vehicle movements between drivers, customers, and field offices.

• Support daily team operations and contribute to process improvements.

• Ensure requests are completed in line with client-specific requirements.

• Assist management with additional operational tasks as needed.

• Monitor team dashboards and distribute workloads to maintain service levels.

• Track and report team metrics to support continuous improvement.

• Manage team schedules, approve leave requests, and conduct performance reviews.

• Identify and implement streamlined solutions to enhance operational workflows.

• Maintain professional relationships with clients, vendors, and internal stakeholders.

• Respond to emails within 4 hours and ensure all assignments are completed accurately.

• Uphold company policies, procedures, and compliance standards.

Required Skills & Qualifications

• Minimum 6 months of customer service and data entry experience.

• Strong proficiency in Microsoft Office, especially Excel and CRM platforms.

• Ability to type at least 35 WPM.

• Experience in logistics, dispatching, or dealership operations preferred.

• Excellent multitasking, time management, and communication skills.

• Must own and operate compatible equipment:

• Windows 10 or higher

• Webcam, speakers, printer, and scanner

• Minimum 8 GB RAM and 250 GB hard drive

• (Note: iPads, Chromebooks, and tablets are not supported.

Pay and Benefits

The pay range for this position is $17.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Gainesville,VA.

Application Deadline

This position is anticipated to close on Sep 23, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.