Interaction Design Specialist

Service & Interaction Design Specialist

A Service & Interaction Design Specialist presents and delivers user flows, prototypes, low to high fidelity UI designs, interaction flows, design driven solutions, and customer journeys, to effectively communicate expected behavior, user experience, and ideation. This role is expected to coach new talent in matters of design quality, project management, and client communications. A Service & Interaction Design Specialist should be able to lead multiple projects in parallel and is expected to own coordination and execution of design projects, managing stakeholder relationships and fostering collaborating amongst designers. Skills include stewarding design through professional and purposeful communications across stakeholders to team members, intaking and synthesizing complex information through user journeys, sitemaps, interaction flows, wireframes, and other intermediate deliverables, problem solving skills and methodologies as design thinking, design sprints, agile, problem framing and solution, information gathering, among others. Background in visual arts, graphic design, industrial design, interaction design, business design, service design, product design, user research or similar is required. Strong knowledge in wireframing and prototyping tools: Figma, Sketch, Adobe XD. Experience in digital solutions, accessibility, digital design trends, and working with interdisciplinary teams such as development or implementation teams. Experience designing for mobile platforms (iOS guidelines, Material Design and Responsive Web Design). Knowledge or interest in the use of in any of these areas: Behavioral Science, Designing for Cloud, Design Research, Sustainability, Spatial Design, Product Design.

Experience Required: +68 years of relevant experience in User Experience and User Interaction/Interface (leading, design, UI, etc) digital products. It is required to fluently speak English (C1) and Spanish to work with clients from around the globe.

Highschool Diploma.