Information Technology Support Engineer (Sunnyvale)

We are seeking a highly skilled IT endpoint engineer for a 90 day engagement to support a critical endpoint management initiative. Under the direction of the Endpoint Systems Engineer, this role will be responsible for deploying a new NinjaOne endpoint management solution, migrating the existing device fleet, and improving security and automation across our Windows environment.

Key Responsibilities:

• Deploy a fully onboarded NinjaOne endpoint management solution.
• Migrate the existing Windows device fleet (~200 devices) from Airwatch to NinjaOne.
• Integrate NinjaOne with core enterprise systems, including Okta, Google Workspace, Freshservice, Oomnitza, and relevant security/automation platforms.
• Author, coordinate, and document CIS (Center for Internet Security) baselines for Windows endpoints.
• Develop and implement IT workflow automations to streamline endpoint management tasks.
• Automate resolution of security events to harden the device fleet.
• Work closely with the IT Infrastructure team to ensure alignment with organizational standards and compliance requirements,

Minimum Years Experience: 8 Years

Required Technical Skills:

• Advanced PowerShell scripting for system administration and automation.
• Expertise with Identity Providers (Okta, Google Workspace, Microsoft AD/Azure AD).
• Experience with endpoint management solutions, including NinjaOne (preferred) and Airwatch/MobileIron.
• Strong knowledge of CIS benchmarks and endpoint security hardening best practices.
• Experience designing and implementing IT workflow automations (e.g., via scripting, RPA tools, or automation platforms).
• Familiarity with Windows OS administration, patching, and security policy enforcement.
• Ability to document technical processes and produce operational documentation.

Preferred Skills:

• Experience with MDM/RMM migrations.
• Knowledge of ITIL processes and ticketing systems.
• Familiarity with security event monitoring and automated remediation.

Qualifications:

• Proven experience in IT Support and Endpoint Management
• Strong problem-solving skills and ability to work independently under direction.
• Excellent written and verbal communication skills for coordination and documentation.

• Special Certifications/Skills:
• Microsoft Certified: Endpoint Administrator Associate
• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Automating Administration with PowerShell
• CompTIA ITF+ / CompTIA A+
• NinjaOne / RMM Vendor Certification

Compensation: $50-65/hr (position would move to $105k annually upon conversion)

Benefit Offerings:

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance