IMMEDIATE HIRE Customer Service Representative

STC Advocate

As an STC Advocate, you'll be the welcoming face of the company, delivering a personalized and memorable experience during vehicle pickups. This customer-facing role involves driving to multiple appointments daily, reviewing vehicles, completing paperwork via iPad, and coordinating towing logistics. You'll thrive in a fast-paced environment where exceeding customer expectations is the norm.

Key Responsibilities:

• Provide exceptional customer service during vehicle pickup appointments.
• Accurately complete paperwork and maintain detailed records.
• Safely drive a company vehicle to 68 customer locations daily.
• Coordinate towing and assist team members as needed.
• Adapt to indoor/outdoor work conditions and inclement weather.

Qualifications:

• Customer-facing experience.
• Valid driver's license with a clean 5-year driving record.
• Strong communication and interpersonal skills.
• Ability to stand/walk for extended periods (8+ hours).
• Must be 18 years or older.

Additional Info:

• Pay ranges for this location is $21/hourly.
• Benefits include health, dental, vision, and unique perks.

The pay range for this position is $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Framingham,MA.

This position is anticipated to close on Oct 8, 2025.