IDD Specialty Care Manager Lead

Company : Elevance Health
Location : Raleigh, NC, 27601
Posted Date : 3 October 2025
Job Type : Other
Category : Community & Social Service
Occupation : Care Manager
Job Details
IDD Specialty Care Manager Lead
The IDD Specialty Care Manager Lead is responsible for coordinating operations and workflows related to Intellectual, Developmental & Disability - IDD case management activities in support of CFSP Foster Care. Serve as a coach. Performs case management telephonically and/or by home visits within the scope of licensure. Manages overall healthcare costs for the designated population via integrated (physical health/behavioral health) case management and whole person health. Manages the most complex cases and provides support to Special Programs case managers.
How you will make an impact:
- Engage collaboratively with key stakeholders, including families, foster parents, and service teams to craft and sustain individualized treatment plans.
- Conducts assessments to identify individual needs.
- Develops comprehensive care plan to address objectives and goals as identified during assessment.
- Supports member access to appropriate quality and cost effective care and modifies plan(s) as needed.
- Coordinates with internal and external resources to meet identified needs of the member in terms of integrated (physical and behavioral) whole person care.
- Coordinates social determinants of health to meet the needs of the member and incorporates that into care planning.
- Works closely with various state agencies.
- Maintains knowledge of the system of care philosophy; a spectrum of effective, community-based services and supports for those with or at risk for mental health or other challenges and their families, that is organized into a coordinated network.
- Builds meaningful partnerships with designated populations and their families, and addresses cultural and linguistic needs, in order to help them function better at home, in the community, and throughout life.
- Evaluates health needs and identifies applicable services and resources in conjunction with members and their families.
- Provides important information including patient education, medication reconciliation, and identification of community resources and assists with arrangement of follow-up care.
- Facilitates health rounds with other clinical centered professionals to ensure whole person health.
- May lead and work on specialty projects and initiatives.
- Assists with process improvements activities.
- Trains and mentors staff.
- Performs case/chart audits and ensures departmental compliance.
- Serves as a member of the leadership team.
Minimum Requirements:
- Requires MS/MA in social work, counseling, or a related behavioral health field or a degree in nursing and minimum of 7 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience, which would provide an equivalent background.
- Requires an active, current and valid license as an RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC (as allowed by applicable state laws), LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.
Preferred Skills, Capabilities, and Experiences:
- Experience working with Children, Youth, and Families who are being served by Local Departments of Social Services through Foster Care and Adoptive Assistance programs is strongly preferred.
- Experience serving the children and youth involved in Foster Care and Social Services.
- Knowledge of resources, supports, services and opportunities required for safe community living for populations receiving in-reach and transition services, including LTSS, Behavioral Health, therapeutic, and physical health services.
- Service delivery coordination, discharge planning or behavioral health experience in a managed care setting preferred.
- Travels to worksite and other locations as necessary.
- Clinical experience in social work counseling with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.
- Experience working with specialty populations preferred.
- Certified Case Manager Certification preferred.
We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses.
Job Level: Non-Management Exempt
Workshift: 1st Shift (United States of America)
Job Family: MED > Licensed/Certified Behavioral Health Role
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