Housekeeping Supervisor (Full-Time) - Arizona Biltmore

Housekeeping Supervisor

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a people first culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/caf, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits.

As a Housekeeping Supervisor, you would be responsible for visually inspecting rooms / suites, and assisting the Housekeeping leadership team with training and supervision of room / suite and house attendants to ensure all rooms / suites and public areas are cleaned and comply with hotel standards. Specifically, this includes, but is not limited to, the following duties: Inspect rooms, complete reports, verify status reports; punch ready rooms into automated property management systems. During the day, assign rooms to room attendants after identifying rooms that do not want to be cleaned. Monitor lost and found program. Ensure stock rooms and carts are maintained with proper supplies.

This is a full-time position, and you must have availability to work weekdays, weekends (including Sundays), and holidays. The shift for this role is the AM shift starting at 7:30am Monday-Friday and 8am on the weekends.

Qualifications: 4 or more years hotel housekeeping experience. 1-2 years housekeeping supervisory experience in hotel preferred. Bilingual in English and Spanish is a plus.